Testimonials

GOOGLE
Leonard Noto
Full Star Full Star Full Star Empty Star Empty Star
8-7-2020
DEALERRATER
jpe3e
Full Star Full Star Full Star Full Star Full Star
8-7-2020
Loved Rudy Garza’s knowledge of the Hyundai line - his...

Loved Rudy Garza’s knowledge of the Hyundai line - his manner was very reassuring and he made the purchase process easy! Looking forward to many miles of great driving!

DEALERRATER
REGGIEROCKS77
Full Star Full Star Full Star Full Star Empty Star
8-7-2020
It took only 1 & 1/2 year to realize that I have the...

It took only 1 & 1/2 year to realize that I have the package with free oil changes. So what happens to all the ones I did pay for? Very happy with my car I love it! My Santa Fe runs just like my X 5 BMW I had for 9 years.

DEALERRATER
djameskeene
Full Star Full Star Full Star Full Star Empty Star
8-7-2020
Quick and convenient for new car service. Only had...

Quick and convenient for new car service. Only had routine maintenance and oil change. Waiting room could have had more sanitization products to wipe done chairs.

DEALERRATER
DCALEMAN
Full Star Full Star Full Star Full Star Empty Star
8-7-2020
Service is generally good but needs a little improvement

Service was great until several years ago when most of the staff changed.. Still good but not as good. The dealership used to be a Saturn dealership until they closed and changed to Hyundai with all the same staff, but that changed a while back when they moved and the old staff disappeared. Anyway, I called about getting my timing belt replaced and was told an appointment was necessary to make sure the mechanic would be there. Appointments are usually required so no big deal, but I figured they'd have the parts knowing in advance why I was coming in. Apparently that wasn't the case. Brought it in, they looked at it and called to say "this is what you need and we don't have it, so we'll order the parts now and come back in a week." Why did I make an appointment for the work to be done if the work wasn't going to be done? My car is a 2008 so I don't expect them to have all parts in stock all the time, but when an appointment is made for a specific repair a week or two in advance I'd assume they'd have the parts available by the time I brought it in. Otherwise the service is generally pretty good.

GOOGLE
Robert LeBoeuf
Full Star Full Star Full Star Full Star Empty Star
8-6-2020
DEALERRATER
DANNASLP
Full Star Full Star Full Star Full Star Empty Star
8-6-2020
Headlight was repaired within time told to me. Patrick...

Headlight was repaired within time told to me. Patrick called me about problem and when my car was ready for pickup. One problem with the service department is that no one answers the phone. When calling to make an appointment the mailbox is either full or no one answers.

DEALERRATER
Ro Ro
Full Star Full Star Full Star Empty Star Empty Star
8-6-2020
My car drove worse after a repair than before it was...

My car drove worse after a repair than before it was brought in so I’m going to give it another try I hope it well

DEALERRATER
Ro Ro
Full Star Full Star Full Star Full Star Empty Star
8-6-2020
I went back into the dealership to have my car service...

I went back into the dealership to have my car service and I must say a fine job was done very well and I am so Please .

CARS
DANNASLP
Full Star Full Star Full Star Full Star Empty Star
8-6-2020
Headlight was repaired within time told to me. Patrick...

Headlight was repaired within time told to me. Patrick called me about problem and when my car was ready for pickup. One problem with the service department is that no one answers the phone. When calling to make an appointment the mailbox is either full or no one answers.

YELP
Hadeel S.
Full Star Full Star Full Star Full Star Full Star
8-5-2020

Jared Broussard was extremely helpful and patient with me. At a time where everything seems to be going wrong it was a breath of fresh hair to receive his help. He went out of his way to ensure I got the information I needed and made sure I was satisfied. I wish everyone had his customer service skills!! Thank you again!

DEALERRATER
kristin.brooks.email
Full Star Full Star Full Star Full Star Full Star
8-5-2020
My hat goes off to Katrina Vance and Byron T Lopez for...

My hat goes off to Katrina Vance and Byron T Lopez for giving me the knowledge needed as a first time car owner. Both are incredible examples of Hyundai’s core values and business standards.

DEALERRATER
geraldbell66
Full Star Full Star Full Star Full Star Full Star
8-5-2020
The dealership is very clean and accommodating. Service...

The dealership is very clean and accommodating. Service was fast and service manager was very professional. She replaced the cashier got sick in a outstanding manner.

DEALERRATER
malika.simms2015
Full Star Full Star Full Star Full Star Full Star
8-5-2020
This dealership is one of the best dealerships I’ve been...

This dealership is one of the best dealerships I’ve been to. The people there are so helpful and nice. They really assist you to the best of there abilities. I enjoy going to that dealership with any problem with my car.

DEALERRATER
tnicholejarrell
Full Star Full Star Full Star Full Star Full Star
8-5-2020
The team is so amazing there and Patrick is excellent...

The team is so amazing there and Patrick is excellent with his customer service! Came in for a oil change and he was very nice and explained everything that was being done with my vehicle!

DEALERRATER
vfernandez70
Full Star Full Star Full Star Full Star Full Star
8-5-2020
The service was reasonably friendly and very efficient....

The service was reasonably friendly and very efficient. As always, the end result is most importantly highly satisfactory. Thankfully, I have never had an issue with either maintenance or repair at this dealer.

DEALERRATER
MCS70125-HYUNDAI
Full Star Full Star Full Star Full Star Full Star
8-5-2020
Its my 3rd or 4th vehicle through Hyundai of Metairie. If...

Its my 3rd or 4th vehicle through Hyundai of Metairie. If I didn't have great service, I wouldn't return time after time. I highly recommend them!

DEALERRATER
SASUTTON60
Full Star Full Star Full Star Full Star Full Star
8-5-2020
Great service with a smile always from cara!...

Great service with a smile always from cara! Professional and easy to talk to ..provides up to date info on the status of your car.

DEALERRATER
rebeccaweathersby
Full Star Full Star Full Star Full Star Full Star
8-5-2020
Good job !!! Service department have improved on waiting...

Good job !!! Service department have improved on waiting time. I never had any problems on my services visit. Ledet courtesy all the time. Great j

DEALERRATER
Lawsisk
Full Star Full Star Full Star Full Star Full Star
8-5-2020
My experience at Hyundai was fabulous mr. Derek Woods...

My experience at Hyundai was fabulous mr. Derek Woods make sure that our experience there was fantastic he took care of us and went to Extreme Measures to make sure we was happy and went out with car. I give him 5 stars

DEALERRATER
marie.lee
Full Star Full Star Full Star Full Star Full Star
8-4-2020
Whenever my vehicle needs servicing I Happily drive All...

Whenever my vehicle needs servicing I Happily drive All the way from from Harvey Louisiana to Metairie Louisiana just to get The Awesome, Quick, and done right the 1st time service at Hyundai of Mettrie.

DEALERRATER
rosareed
Full Star Full Star Full Star Full Star Full Star
8-4-2020
The dealership was very informative to me. They took care...

The dealership was very informative to me. They took care of me and made me feel very comfortable. They offered soft drinks and water to keep me cool..

DEALERRATER
cathylphillip
Full Star Full Star Full Star Full Star Full Star
8-4-2020
When you are purchasing an automobile from Hyundai. They...

When you are purchasing an automobile from Hyundai. They make you feel like you are special and important! The staff will do everything to make you totally satisfied.

DEALERRATER
SHEILA.FAVALORA
Full Star Full Star Full Star Full Star Full Star
8-4-2020
Always so courteous and Jim worked well with me to...

Always so courteous and Jim worked well with me to purchase my new 2020 Sonata. I love it and Cara in service is always so helpful and friendly.

DEALERRATER
Mdw1219
Full Star Full Star Full Star Full Star Full Star
8-4-2020
Great service, honest and helpful employees in both the...

Great service, honest and helpful employees in both the service department and sales team. Almost makes up for not having Celebration Station anymore. Will continue getting service done here and will get my next car from here. Highly recommended.

DEALERRATER
ibangelica
Full Star Full Star Full Star Full Star Full Star
8-4-2020
Love Hyundai of Metairie. Everyone there was very nice...

Love Hyundai of Metairie. Everyone there was very nice and listened to my needs. Will continue to go back when in the market for a new vehicle. Jim and Miguel were very friendly

DEALERRATER
ehaslau
Full Star Full Star Full Star Full Star Full Star
8-4-2020
Everyone was great. Thanks.. Car operates real...

Everyone was great. Thanks.. Car operates real Well. Won’t hesitate to return if problems are encountered. Good work. Reasonable price. Good timeing . Thanks again.

DEALERRATER
diana.morel
Full Star Full Star Full Star Empty Star Empty Star
8-4-2020
I was excited to purchase this certified vehicle and...

I was excited to purchase this certified vehicle and enjoyed it for the first year. Since then it has problems one after another. I am glad I purchased the extended warranty. Not sure if I would buy this product again. Surprised that a vehicle with this few miles has this many problems.

DEALERRATER
sshpe
Full Star Full Star Full Star Full Star Full Star
8-4-2020
This dealership was very professional and courteous. I...

This dealership was very professional and courteous. I received a very good deal and I will recommend it to others. I do not remember the man who did the paperwork in finance but he was very friendly and an all around great guy

DEALERRATER
SCKPUPP
Full Star Full Star Full Star Full Star Full Star
8-4-2020
service dept is always friendly and accommodating. the...

service dept is always friendly and accommodating. the part I needed was no longer available. I was able to find the part and they assisted in getting the part working for my car

DEALERRATER
FELIPE.GENFISCHER
Full Star Full Star Full Star Empty Star Empty Star
8-4-2020
We’re ordering parts, and the parts don’t come in or they...

We’re ordering parts, and the parts don’t come in or they come in defective. Or you pay for the part and it never gets ordered.

DEALERRATER
ALEX.SCHULTE33
Full Star Full Star Full Star Full Star Full Star
8-4-2020
Jordan was very helpful. Really enjoyed working with him....

Jordan was very helpful. Really enjoyed working with him. The new sales manager who assisted with the sale was also great to work with. They both stayed late to facilitate the process.

DEALERRATER
sandraandkirt
Full Star Full Star Full Star Full Star Full Star
8-4-2020
They are always friendly and knowledgeable. I always wait...

They are always friendly and knowledgeable. I always wait so done in a timely manner. And have good coffee in the waiting area. Clean restroom

DEALERRATER
dominique_baker09
Full Star Full Star Full Star Full Star Full Star
8-4-2020
I loved the experience... They made the process so much...

I loved the experience... They made the process so much easier for me. Mr. Rudy was an awesome Salesman, he’s simply amazing at what he does.

DEALERRATER
barneswinfeild
Full Star Full Star Full Star Full Star Full Star
8-4-2020
Steve and Jordan was awesome, I will be back near future,...

Steve and Jordan was awesome, I will be back near future, they make sure I left happy customer and satisfied. They great salesman to have.

DEALERRATER
NENAWHITING
Full Star Full Star Full Star Full Star Full Star
8-4-2020
Getting my oil changed here is always a pleasure,...

Getting my oil changed here is always a pleasure, everyone is courteous and efficient! The wait isn’t long and definitely worth it. Highly recommended!

DEALERRATER
lormike9
Full Star Full Star Full Star Full Star Full Star
8-4-2020
Always goes the extra mile 1st class all the way...

Always goes the extra mile 1st class all the way wonderful to do business with it’s always done right the first time honest and truthful

DEALERRATER
fed.ed
Full Star Full Star Full Star Full Star Full Star
8-4-2020
I brought my Elantra into Hyundai of Meraiirie for...

I brought my Elantra into Hyundai of Meraiirie for service. The staff were pleasant and professional. I brought it for 2 issues and it was returned, repaired, as promised.

DEALERRATER
TMB1215
Full Star Full Star Full Star Full Star Full Star
8-4-2020
I would recommend everyone to bring there car to get...

I would recommend everyone to bring there car to get service at Hyundai of Metairie very Friendly personnel Will go out of their way to help you out

DEALERRATER
KADAMS_4
Full Star Full Star Full Star Empty Star Empty Star
8-4-2020
Had an appointment waited over 2hrs To get my oil...

Had an appointment waited over 2hrs To get my oil changed. At the end I was recommended to get additional services. Of course I declined because I didn’t want to wait an additional hour.

DEALERRATER
cbscarol
Full Star Full Star Full Star Full Star Full Star
8-4-2020
Everyone is always helpful and they put the customer...

Everyone is always helpful and they put the customer first. Anytime I call to make an appointment they always try to give me dates and times that work for me.

DEALERRATER
NOLAGUY
Full Star Full Star Full Star Full Star Full Star
8-4-2020
As usual, an awesome experience. From drop off to...

As usual, an awesome experience. From drop off to finish. People are all nice, and job done to satisfaction. This is my third Hyundai Santa Fe!!

DEALERRATER
RLH1221
Full Star Full Star Full Star Full Star Full Star
8-4-2020
Both are very nice they work with you they both make sure...

Both are very nice they work with you they both make sure the job is done correctly. They are very knowledgeable about things they are awesome.

DEALERRATER
candyannelilly
Full Star Full Star Full Star Full Star Full Star
8-4-2020
The service dept. has always been professional and given...

The service dept. has always been professional and given me all options prior to completing my service needs. I would recommend them to anyone needing Hyundai service.

DEALERRATER
matthew
Full Star Full Star Full Star Full Star Full Star
8-4-2020
I had a great experience at Hyundai of Metairie!...

I had a great experience at Hyundai of Metairie! Wonderful people to deal with and they made the buying experience enjoyable. I would definitely recommend Hyundai of Metairie!

DEALERRATER
SBallay
Full Star Full Star Full Star Full Star Full Star
8-4-2020
The service was excellent. They were very honest and...

The service was excellent. They were very honest and didn't try and sell you on things you didn't really need repaired. Everyone that I had interaction with was very knowledgeable, professional, and polite. I will definitely be coming back for any service needed on my Hyundai's and any future Hyundai purchases!

DEALERRATER
Debbie
Full Star Full Star Full Star Full Star Full Star
8-4-2020
I was very impressed how quick they finished. I waited...

I was very impressed how quick they finished. I waited for my vehicle. Will definitely keep having my car service in Metairie, Louisiana. Keep up the good work

DEALERRATER
NUMMALUMMA
Full Star Full Star Full Star Full Star Empty Star
8-4-2020
Cara is professional and apologetic when things go wrong....

Cara is professional and apologetic when things go wrong. She makes accommodations in response to those mistakes. Shes a hard worker and is very kind.

DEALERRATER
peyton4796
Full Star Full Star Full Star Full Star Full Star
8-4-2020
My advisor was awesome. She deserves a better percentage...

My advisor was awesome. She deserves a better percentage then what you give her. I dropped off my son to pick up my car, she recognized me, and stopped what she was doing to smile and wave.