Meet Our Staff in Metairie, LA
Management
Jared Broussard
New Vehicle Director
Tekesha Gray
Used Vehicle Director
Joey McIntosh
General Sales Manager
Christopher Owen
General Manager
Samuel Radford
Parts Manager
LISA VONDER HAAR
FIXED OPERATIONS DIRECTOR
Cara Ledet
Service Advisor
Jul 27, 2021
I brought my vehicle on for an oil change and recall. I...
I brought my vehicle on for an oil change and recall. I was told when I made the appointment that it should take around 1 hour for both the oil change and the recall fix. It took 2 1/2 hours. I guess with COVID ramping up. They may have been short staffed. However, if this was the case, they should have let me know the wait was going to be longer than expected.
Jul 27, 2021
Great work as always Fast service great price. Very...
Great work as always Fast service great price. Very clean. Very professional explains your check over and address items that your car needs and let’s you know the price
Jul 27, 2021
Well I went to get my brake lights fix because they...
Well I went to get my brake lights fix because they wouldn’t go off so the service tech fix the issue. So I left and had to turn around cause my car started shaking (wasn’t doing that before) and brake pedal was hard to push down also my traction light came on. I recommend the techs drive the cars around before handing the customers there cars back to make sure they complete the issue
Jul 27, 2021
Everyone was very pleasant. The shuttle driver was a real...
Everyone was very pleasant. The shuttle driver was a real old fashion gentleman. He opened and closed the door each time. The service people were very efficient and let me know what was needed
Jul 27, 2021
They are always helpful and polite. Great People!! I do...
They are always helpful and polite. Great People!! I do feel I should not be told how many words I have to write. 25 words
Jared Broussard
New Vehicle Director
Jul 16, 2021
The engine locked up & burned up the starter. The car...
The engine locked up & burned up the starter. The car needed a new engine & starter. The dealership gave us a loaner & after 4-5 weeks the car was repaired. We are happy !!
Jul 13, 2021
The sale person, the cashier and Loan person were all...
The sale person, the cashier and Loan person were all accommodating and great and wonderful. It was a very positive experience and would go back again if needed too.
Jul 06, 2021
Very Friendly, I usually see Jim. He wasn’t in so I had...
Very Friendly, I usually see Jim. He wasn’t in so I had the pleasure of seeing Ms Katrina! She was very patient and helpful.
Jul 02, 2021
The made the experience fun and short. Miguel was great...
The made the experience fun and short. Miguel was great and funny Jared was extremely helpful. was picked up from the airport. Treated very well
Jun 30, 2021
Very friendly, knowledgeable staff. Made car-buying a...
Very friendly, knowledgeable staff. Made car-buying a pleasant experience!
Jim Braquet
Sales Consultant
Jul 23, 2021
The service manager, Lisa, took care of my issue...
The service manager, Lisa, took care of my issue wonderfully! My car was taken care of and I hope that the issue is fully resolved.
Jul 22, 2021
From the moment we walked in everyone at this dealership...
From the moment we walked in everyone at this dealership we’re very friendly and helpful. They were also very knowledgeable and able to answer all questions.
Jul 19, 2021
Excellent Service! My only regret, I didn’t receive a...
Excellent Service! My only regret, I didn’t receive a 2.2% interest rate like Mercedes Benz. My credit score was 725 and a repeat customer.
Jul 06, 2021
Very Friendly, I usually see Jim. He wasn’t in so I had...
Very Friendly, I usually see Jim. He wasn’t in so I had the pleasure of seeing Ms Katrina! She was very patient and helpful.
Jun 25, 2021
Unprofessional staff and no form of responsiblity when it...
Unprofessional staff and no form of responsiblity when it comes to a major purchase. Make sure you do research for buying a car!
Tekesha Gray
Used Vehicle Director
Jul 16, 2021
The engine locked up & burned up the starter. The car...
The engine locked up & burned up the starter. The car needed a new engine & starter. The dealership gave us a loaner & after 4-5 weeks the car was repaired. We are happy !!
Jul 02, 2021
All in all I would rate my experience a 5 out of 10. I...
All in all I would rate my experience a 5 out of 10. I had two sale women helping me. My original sales woman was Ms Cynthia, a nice charming lady. The other woman Taylor was not that great. I wanted to know about the appraisal for the vehicle I was trading in and she (Taylor) tried not to give me a straight forward answer until I told her I was going to go somewhere else and she caught and attitude. We basically had a shouting match in the building because I told her that to other places gave me a higher selling number. She had the nerve to say “ No one is going to buy that car for a higher amount” with such a stank attitude. Before this happen, while test driving the Venue she asked what type of music my fiancé and I liked and we told her it didn’t matter we have different music taste or that we liked different music so we could jam to anything. She skipped a few stations until she got to a hip hop/ rap station and proceed to stay on that station while WAP was on with my 3 year old in the back seat. While she was in the car with us she had a fake ghetto act she put on. (Yes, my fiancé and I are African American.) I thought I was going nuts so I asked my fiancé when we got back into the dealership and he said he heard it too and felt uncomfortable. I am not sure if it’s because she lacks maturity or something else but she really needs a reality check. Other than that the experience was okay.
Jul 02, 2021
I know their goal is to put you in a vehicle that fits...
I know their goal is to put you in a vehicle that fits you and best for you but at least give the ppl a chance to make their own choice. Not what best fits you
Jun 25, 2021
Unprofessional staff and no form of responsiblity when it...
Unprofessional staff and no form of responsiblity when it comes to a major purchase. Make sure you do research for buying a car!
Jun 21, 2021
Thank you for the awesome service. I would recommend...
Thank you for the awesome service. I would recommend Hyundai to my family and friends . The staff are very knowledgeable about the details of the cars.
Miguel Marrero
Sales Consultant
Jul 22, 2021
Great rep, made me feel very accepted and welcome. Will...
Great rep, made me feel very accepted and welcome. Will tell others who are looking for a new car. Very much happy with car. Still trying to figure out all the details
Jul 04, 2021
Great job done by all employees in all departments are ...
Great job done by all employees in all departments are
Jul 03, 2021
They did not correct the tire pressure sensor. I had to...
They did not correct the tire pressure sensor. I had to go back
Jul 02, 2021
The made the experience fun and short. Miguel was great...
The made the experience fun and short. Miguel was great and funny Jared was extremely helpful. was picked up from the airport. Treated very well
Jun 25, 2021
Unprofessional staff and no form of responsiblity when it...
Unprofessional staff and no form of responsiblity when it comes to a major purchase. Make sure you do research for buying a car!
Eric St Amand
Sales Consultant
Jul 04, 2021
Great job done by all employees in all departments are ...
Great job done by all employees in all departments are
Jun 30, 2021
This dealership made it easy and painless to purchase a...
This dealership made it easy and painless to purchase a vehicle. Would highly recommend. Looking for to long relationship with this dealership. Thank you all!
May 27, 2021
Great from our first contact to driving our vehicles off...
Great from our first contact to driving our vehicles off the lot. Our salesman was fantastic!! The customer service was so good that we drive from Slidell, past the Slidell dealership to Metairie!
May 17, 2021
The staff at Hyundai of Metairie treated both myself and...
The staff at Hyundai of Metairie treated both myself and my husband with kindness and respect from start to finish. Really. Everyone there was incredible.
May 07, 2021
I chose a 2 star rating because yes my car is fixed but...
I chose a 2 star rating because yes my car is fixed but the price kept changing and inside was left a wreck and all my change was taken.
Katrina Vance
Sales Consultant
Jul 19, 2021
Excellent Service! My only regret, I didn’t receive a...
Excellent Service! My only regret, I didn’t receive a 2.2% interest rate like Mercedes Benz. My credit score was 725 and a repeat customer.
Jul 06, 2021
Very Friendly, I usually see Jim. He wasn’t in so I had...
Very Friendly, I usually see Jim. He wasn’t in so I had the pleasure of seeing Ms Katrina! She was very patient and helpful.
Jul 06, 2021
Awesome experience. Greg, Travis, and Katrina made every...
Awesome experience. Greg, Travis, and Katrina made every step of this process enjoyable, from sales, finance and training on the many features of the Palisade. Great job! Customer Service +++
Jun 30, 2021
This dealership made it easy and painless to purchase a...
This dealership made it easy and painless to purchase a vehicle. Would highly recommend. Looking for to long relationship with this dealership. Thank you all!
Jun 30, 2021
Service was great! Happy with my new SUV! Very satisfied!...
Service was great! Happy with my new SUV! Very satisfied!
Joey McIntosh
General Sales Manager
Jul 23, 2021
Great attention and pleasant experience will definitely...
Great attention and pleasant experience will definitely will recommend Cynthia was the perfect person to deal with we are coming back for our next vehicle
Jul 16, 2021
Cara, in the service department is always attentive to...
Cara, in the service department is always attentive to all of my needs and concerns. The staff there knows that I have bought several cars from them along with sending numerous referrals and they always appear appreciative for that. They recognize me and address me by name.
Jul 16, 2021
The engine locked up & burned up the starter. The car...
The engine locked up & burned up the starter. The car needed a new engine & starter. The dealership gave us a loaner & after 4-5 weeks the car was repaired. We are happy !!
Jun 30, 2021
This dealership made it easy and painless to purchase a...
This dealership made it easy and painless to purchase a vehicle. Would highly recommend. Looking for to long relationship with this dealership. Thank you all!
Jun 21, 2021
Thank you for the awesome service. I would recommend...
Thank you for the awesome service. I would recommend Hyundai to my family and friends . The staff are very knowledgeable about the details of the cars.
Cynthia Rico
Sales Consultant
Jul 02, 2021
All in all I would rate my experience a 5 out of 10. I...
All in all I would rate my experience a 5 out of 10. I had two sale women helping me. My original sales woman was Ms Cynthia, a nice charming lady. The other woman Taylor was not that great. I wanted to know about the appraisal for the vehicle I was trading in and she (Taylor) tried not to give me a straight forward answer until I told her I was going to go somewhere else and she caught and attitude. We basically had a shouting match in the building because I told her that to other places gave me a higher selling number. She had the nerve to say “ No one is going to buy that car for a higher amount” with such a stank attitude. Before this happen, while test driving the Venue she asked what type of music my fiancé and I liked and we told her it didn’t matter we have different music taste or that we liked different music so we could jam to anything. She skipped a few stations until she got to a hip hop/ rap station and proceed to stay on that station while WAP was on with my 3 year old in the back seat. While she was in the car with us she had a fake ghetto act she put on. (Yes, my fiancé and I are African American.) I thought I was going nuts so I asked my fiancé when we got back into the dealership and he said he heard it too and felt uncomfortable. I am not sure if it’s because she lacks maturity or something else but she really needs a reality check. Other than that the experience was okay.
Jun 30, 2021
Very friendly, knowledgeable staff. Made car-buying a...
Very friendly, knowledgeable staff. Made car-buying a pleasant experience!
Jun 11, 2021
The sales representative Cynthia Rico was extremely...
The sales representative Cynthia Rico was extremely helpful, friendly and knowledgeable. She was so patient with me. She made the stressful experience palatable for me.
Jun 06, 2021
BAIT AND SWITCH FINANCING!!Quoted deceptive rate to lure...
BAIT AND SWITCH FINANCING!! Quoted deceptive rate to lure me in and sign then rate changed. Rate quoted nonexistent. Deceptive practices, management unsympathetic and unconcerned.
May 12, 2021
I went to Hyundai of Metarie and looked around for a...
I went to Hyundai of Metarie and looked around for a certified used vehicle and the rest is history found the car I wanted bam....
Greg Offray
Sales Consultant
Jul 06, 2021
Awesome experience. Greg, Travis, and Katrina made every...
Awesome experience. Greg, Travis, and Katrina made every step of this process enjoyable, from sales, finance and training on the many features of the Palisade. Great job! Customer Service +++
Jun 29, 2021
Best dealership I’ve done business with! I recommend any...
Best dealership I’ve done business with! I recommend any to get a car from here . Ask for Greg best car salesman in the game .
Jun 06, 2021
BAIT AND SWITCH FINANCING!!Quoted deceptive rate to lure...
BAIT AND SWITCH FINANCING!! Quoted deceptive rate to lure me in and sign then rate changed. Rate quoted nonexistent. Deceptive practices, management unsympathetic and unconcerned.
Jun 04, 2021
Mr. Offray and Mr. Travis Santa Cruz was excellent!! They...
Mr. Offray and Mr. Travis Santa Cruz was excellent!! They got me what I wanted no questions asked! Will definitely be back and already referred multiple people to these guys!
May 25, 2021
Greg Offrey was a phenomenal Salesman and Travis did an...
Greg Offrey was a phenomenal Salesman and Travis did an excellent job in making me a believer in the process of buying a pre owned Lincoln
Rudy Garza
Sales Consultant
May 27, 2021
My experience at Hyundai of Metairie was phenomenal and...
My experience at Hyundai of Metairie was phenomenal and the salesman there are excellent Rudy Miguel Travis and Tekisha deserves a thumbs up Rudy assured me I was leaving in something and he made that happen Thanks you guys I Love My Sonata
May 12, 2021
I went to Hyundai of Metarie and looked around for a...
I went to Hyundai of Metarie and looked around for a certified used vehicle and the rest is history found the car I wanted bam....
Apr 20, 2021
The dealership went above and beyond to get the exact car...
The dealership went above and beyond to get the exact car my wife and I were looking for. The overall buying experience was excellent. From the general manager, to the salesman Mr. Rudy Garica , to visiting the service department they made our buying experience the best we have ever had. The Hyundai calligraphy Palisade is everything we thought it would be. We absolutely love the vehicle 🚗. Definitely would come back and buy another vehicle from them. Donald & Karen Wright Prairieville, La.
Apr 15, 2021
Great sales people, enjoying our new car so far. The...
Great sales people, enjoying our new car so far. The only negative thing was waiting for the finance person to prepare the finance papers for our signature. The finance person told us that we would have to pay for every other oil change and tire rotation. Our vehicle window sticker says we are to receive 3-year/30,000-mile Complimentary Maintenance, please honor that statement.
Apr 07, 2021
It was a very pleasant experience. No one was staring...
It was a very pleasant experience. No one was staring over my shoulder asking questions and allowed me to let them know what I was there for. Gregg, Rudy and Tekesha were most helpful and polite. I would like to thank all of them for working so well with me.
RIGOBERTO PINERA
ASM
Jul 27, 2021
Everyone was very pleasant. The shuttle driver was a real...
Everyone was very pleasant. The shuttle driver was a real old fashion gentleman. He opened and closed the door each time. The service people were very efficient and let me know what was needed
Jul 27, 2021
They are always helpful and polite. Great People!! I do...
They are always helpful and polite. Great People!! I do feel I should not be told how many words I have to write. 25 words
Jul 23, 2021
The service manager, Lisa, took care of my issue...
The service manager, Lisa, took care of my issue wonderfully! My car was taken care of and I hope that the issue is fully resolved.
Jul 23, 2021
Service is always great and time of Labor is always...
Service is always great and time of Labor is always awesome never there longer than I have to. The staff at the location is always friendly and professional.
Jul 21, 2021
Service completed quickly and properly. I will be back...
Service completed quickly and properly. I will be back for my next scheduled service. I still have to get my wiper blades replaced as soon as I have time.
Christopher Owen
General Manager
Jul 22, 2021
From the moment we walked in everyone at this dealership...
From the moment we walked in everyone at this dealership we’re very friendly and helpful. They were also very knowledgeable and able to answer all questions.
Jul 16, 2021
The engine locked up & burned up the starter. The car...
The engine locked up & burned up the starter. The car needed a new engine & starter. The dealership gave us a loaner & after 4-5 weeks the car was repaired. We are happy !!
Jun 21, 2021
Thank you for the awesome service. I would recommend...
Thank you for the awesome service. I would recommend Hyundai to my family and friends . The staff are very knowledgeable about the details of the cars.
Jun 19, 2021
I had a fantastic experience at all points during my...
I had a fantastic experience at all points during my purchase of a 2022 Hyundai Tuscon. From Chris helping me in preparation of buying the car from out of state, to Jim making the day-of experience seamless and exciting, to Travis guiding us through finance and being transparent about all costs. They also gave me a great price for my trade-in car, and continue to be a support for any questions that have come up. Thanks, Hyundai of Metairie!
May 27, 2021
Great from our first contact to driving our vehicles off...
Great from our first contact to driving our vehicles off the lot. Our salesman was fantastic!! The customer service was so good that we drive from Slidell, past the Slidell dealership to Metairie!
Robert Demers
Sales Consultant
Jul 13, 2021
The sale person, the cashier and Loan person were all...
The sale person, the cashier and Loan person were all accommodating and great and wonderful. It was a very positive experience and would go back again if needed too.
Jun 30, 2021
Service was great! Happy with my new SUV! Very satisfied!...
Service was great! Happy with my new SUV! Very satisfied!
May 17, 2021
The staff at Hyundai of Metairie treated both myself and...
The staff at Hyundai of Metairie treated both myself and my husband with kindness and respect from start to finish. Really. Everyone there was incredible.
May 05, 2021
Bobbie was an excellent salesman. Not pushy and very...
Bobbie was an excellent salesman. Not pushy and very personable. Great job. He really knows his stuff. I would recommend him to anyone who asks.
May 04, 2021
Excellent buying experience. Bobbie, Katrina, Taylor and...
Excellent buying experience. Bobbie, Katrina, Taylor and Travis worked as a team to help complete the sale. I love my new Santa Fe. Tammy Bell
Stephen May
Sales Consultant
Apr 13, 2021
The salesmen were excellent. They answered all our...
The salesmen were excellent. They answered all our questions, were patient with us , and they took the time to show us the various functions that the car has and help set it up.
Apr 12, 2021
This is the fourth Hyundai I have purchased from Hyundai...
This is the fourth Hyundai I have purchased from Hyundai of Metairie. I my first was a Santa Fe that I bought in 2007. Since then I have purchased an Accent, a Sonata and I just got a 2020 Tucson. I have found that each experience with both the Sales Department and the Service Department was been outstanding. All of the people I have dealt with are knowledgeable, professional and courteous. I have recommended this dealership to my family and friends. I believe that Hyundai is one of the best vehicles on the road and their warranty is second to none. These are people I trust with my vehicles and with my driving life. I can't ask for more than that.
Mar 31, 2021
Friendly staff, not pushy. Made sure I understood...
Friendly staff, not pushy. Made sure I understood everything about the vehicle before leaving. Sales person explained everything about the process to me and helped me get financing at a better rate.
Mar 20, 2021
Excellent sales people. Everyone I encountered at the...
Excellent sales people. Everyone I encountered at the dealership were friendly and professional. They took the anxiety of buying a new vehicle away almost instantly. It was the most pleasant car purchasing experience I've ever had!!
Mar 12, 2021
I always have the best friendly welcome. And the fact...
I always have the best friendly welcome. And the fact that they always smile and talking with you and always let's you know how much they appreciate your business
Samuel Radford
Parts Manager
Jul 16, 2021
The engine locked up & burned up the starter. The car...
The engine locked up & burned up the starter. The car needed a new engine & starter. The dealership gave us a loaner & after 4-5 weeks the car was repaired. We are happy !!
Jun 21, 2021
Thank you for the awesome service. I would recommend...
Thank you for the awesome service. I would recommend Hyundai to my family and friends . The staff are very knowledgeable about the details of the cars.
May 21, 2021
Really nice people. Took me in with no appointment for an...
Really nice people. Took me in with no appointment for an oil change. It did not take as long as I thought it would. Thank you.
Apr 06, 2021
I received prompt and professional service from your...
I received prompt and professional service from your department. Thanks! I needed a tail light replaced and my sensors in my tires replaced as well.
Mar 16, 2021
The service was amazing, best Hydundia dealership around....
The service was amazing, best Hydundia dealership around. So helpful and mindful, will always bring my car to get service at this location from now on.
LISA VONDER HAAR
FIXED OPERATIONS DIRECTOR
Jul 23, 2021
The service manager, Lisa, took care of my issue...
The service manager, Lisa, took care of my issue wonderfully! My car was taken care of and I hope that the issue is fully resolved.
Jul 16, 2021
The engine locked up & burned up the starter. The car...
The engine locked up & burned up the starter. The car needed a new engine & starter. The dealership gave us a loaner & after 4-5 weeks the car was repaired. We are happy !!
Jul 04, 2021
Great job done by all employees in all departments are ...
Great job done by all employees in all departments are
Alexandria Martinez
Guest Relations
Jul 06, 2021
I had a great experience here. The process was smooth and...
I had a great experience here. The process was smooth and easy for getting my car. The financial advisor that I worked with was very down to earth. Thank you Hyundai of metarie.
Sales
Jim Braquet
Sales Consultant
Miguel Marrero
Sales Consultant
Eric St Amand
Sales Consultant
Katrina Vance
Sales Consultant
Cynthia Rico
Sales Consultant
Greg Offray
Sales Consultant
Rudy Garza
Sales Consultant
Robert Demers
Sales Consultant
Stephen May
Sales Consultant
Alexandria Martinez
Guest Relations
Cara Ledet
Service Advisor
Jul 27, 2021
I brought my vehicle on for an oil change and recall. I...
I brought my vehicle on for an oil change and recall. I was told when I made the appointment that it should take around 1 hour for both the oil change and the recall fix. It took 2 1/2 hours. I guess with COVID ramping up. They may have been short staffed. However, if this was the case, they should have let me know the wait was going to be longer than expected.
Jul 27, 2021
Great work as always Fast service great price. Very...
Great work as always Fast service great price. Very clean. Very professional explains your check over and address items that your car needs and let’s you know the price
Jul 27, 2021
Well I went to get my brake lights fix because they...
Well I went to get my brake lights fix because they wouldn’t go off so the service tech fix the issue. So I left and had to turn around cause my car started shaking (wasn’t doing that before) and brake pedal was hard to push down also my traction light came on. I recommend the techs drive the cars around before handing the customers there cars back to make sure they complete the issue
Jul 27, 2021
Everyone was very pleasant. The shuttle driver was a real...
Everyone was very pleasant. The shuttle driver was a real old fashion gentleman. He opened and closed the door each time. The service people were very efficient and let me know what was needed
Jul 27, 2021
They are always helpful and polite. Great People!! I do...
They are always helpful and polite. Great People!! I do feel I should not be told how many words I have to write. 25 words
Jared Broussard
New Vehicle Director
Jul 16, 2021
The engine locked up & burned up the starter. The car...
The engine locked up & burned up the starter. The car needed a new engine & starter. The dealership gave us a loaner & after 4-5 weeks the car was repaired. We are happy !!
Jul 13, 2021
The sale person, the cashier and Loan person were all...
The sale person, the cashier and Loan person were all accommodating and great and wonderful. It was a very positive experience and would go back again if needed too.
Jul 06, 2021
Very Friendly, I usually see Jim. He wasn’t in so I had...
Very Friendly, I usually see Jim. He wasn’t in so I had the pleasure of seeing Ms Katrina! She was very patient and helpful.
Jul 02, 2021
The made the experience fun and short. Miguel was great...
The made the experience fun and short. Miguel was great and funny Jared was extremely helpful. was picked up from the airport. Treated very well
Jun 30, 2021
Very friendly, knowledgeable staff. Made car-buying a...
Very friendly, knowledgeable staff. Made car-buying a pleasant experience!
Jim Braquet
Sales Consultant
Jul 23, 2021
The service manager, Lisa, took care of my issue...
The service manager, Lisa, took care of my issue wonderfully! My car was taken care of and I hope that the issue is fully resolved.
Jul 22, 2021
From the moment we walked in everyone at this dealership...
From the moment we walked in everyone at this dealership we’re very friendly and helpful. They were also very knowledgeable and able to answer all questions.
Jul 19, 2021
Excellent Service! My only regret, I didn’t receive a...
Excellent Service! My only regret, I didn’t receive a 2.2% interest rate like Mercedes Benz. My credit score was 725 and a repeat customer.
Jul 06, 2021
Very Friendly, I usually see Jim. He wasn’t in so I had...
Very Friendly, I usually see Jim. He wasn’t in so I had the pleasure of seeing Ms Katrina! She was very patient and helpful.
Jun 25, 2021
Unprofessional staff and no form of responsiblity when it...
Unprofessional staff and no form of responsiblity when it comes to a major purchase. Make sure you do research for buying a car!
Tekesha Gray
Used Vehicle Director
Jul 16, 2021
The engine locked up & burned up the starter. The car...
The engine locked up & burned up the starter. The car needed a new engine & starter. The dealership gave us a loaner & after 4-5 weeks the car was repaired. We are happy !!
Jul 02, 2021
All in all I would rate my experience a 5 out of 10. I...
All in all I would rate my experience a 5 out of 10. I had two sale women helping me. My original sales woman was Ms Cynthia, a nice charming lady. The other woman Taylor was not that great. I wanted to know about the appraisal for the vehicle I was trading in and she (Taylor) tried not to give me a straight forward answer until I told her I was going to go somewhere else and she caught and attitude. We basically had a shouting match in the building because I told her that to other places gave me a higher selling number. She had the nerve to say “ No one is going to buy that car for a higher amount” with such a stank attitude. Before this happen, while test driving the Venue she asked what type of music my fiancé and I liked and we told her it didn’t matter we have different music taste or that we liked different music so we could jam to anything. She skipped a few stations until she got to a hip hop/ rap station and proceed to stay on that station while WAP was on with my 3 year old in the back seat. While she was in the car with us she had a fake ghetto act she put on. (Yes, my fiancé and I are African American.) I thought I was going nuts so I asked my fiancé when we got back into the dealership and he said he heard it too and felt uncomfortable. I am not sure if it’s because she lacks maturity or something else but she really needs a reality check. Other than that the experience was okay.
Jul 02, 2021
I know their goal is to put you in a vehicle that fits...
I know their goal is to put you in a vehicle that fits you and best for you but at least give the ppl a chance to make their own choice. Not what best fits you
Jun 25, 2021
Unprofessional staff and no form of responsiblity when it...
Unprofessional staff and no form of responsiblity when it comes to a major purchase. Make sure you do research for buying a car!
Jun 21, 2021
Thank you for the awesome service. I would recommend...
Thank you for the awesome service. I would recommend Hyundai to my family and friends . The staff are very knowledgeable about the details of the cars.
Miguel Marrero
Sales Consultant
Jul 22, 2021
Great rep, made me feel very accepted and welcome. Will...
Great rep, made me feel very accepted and welcome. Will tell others who are looking for a new car. Very much happy with car. Still trying to figure out all the details
Jul 04, 2021
Great job done by all employees in all departments are ...
Great job done by all employees in all departments are
Jul 03, 2021
They did not correct the tire pressure sensor. I had to...
They did not correct the tire pressure sensor. I had to go back
Jul 02, 2021
The made the experience fun and short. Miguel was great...
The made the experience fun and short. Miguel was great and funny Jared was extremely helpful. was picked up from the airport. Treated very well
Jun 25, 2021
Unprofessional staff and no form of responsiblity when it...
Unprofessional staff and no form of responsiblity when it comes to a major purchase. Make sure you do research for buying a car!
Eric St Amand
Sales Consultant
Jul 04, 2021
Great job done by all employees in all departments are ...
Great job done by all employees in all departments are
Jun 30, 2021
This dealership made it easy and painless to purchase a...
This dealership made it easy and painless to purchase a vehicle. Would highly recommend. Looking for to long relationship with this dealership. Thank you all!
May 27, 2021
Great from our first contact to driving our vehicles off...
Great from our first contact to driving our vehicles off the lot. Our salesman was fantastic!! The customer service was so good that we drive from Slidell, past the Slidell dealership to Metairie!
May 17, 2021
The staff at Hyundai of Metairie treated both myself and...
The staff at Hyundai of Metairie treated both myself and my husband with kindness and respect from start to finish. Really. Everyone there was incredible.
May 07, 2021
I chose a 2 star rating because yes my car is fixed but...
I chose a 2 star rating because yes my car is fixed but the price kept changing and inside was left a wreck and all my change was taken.
Katrina Vance
Sales Consultant
Jul 19, 2021
Excellent Service! My only regret, I didn’t receive a...
Excellent Service! My only regret, I didn’t receive a 2.2% interest rate like Mercedes Benz. My credit score was 725 and a repeat customer.
Jul 06, 2021
Very Friendly, I usually see Jim. He wasn’t in so I had...
Very Friendly, I usually see Jim. He wasn’t in so I had the pleasure of seeing Ms Katrina! She was very patient and helpful.
Jul 06, 2021
Awesome experience. Greg, Travis, and Katrina made every...
Awesome experience. Greg, Travis, and Katrina made every step of this process enjoyable, from sales, finance and training on the many features of the Palisade. Great job! Customer Service +++
Jun 30, 2021
This dealership made it easy and painless to purchase a...
This dealership made it easy and painless to purchase a vehicle. Would highly recommend. Looking for to long relationship with this dealership. Thank you all!
Jun 30, 2021
Service was great! Happy with my new SUV! Very satisfied!...
Service was great! Happy with my new SUV! Very satisfied!
Joey McIntosh
General Sales Manager
Jul 23, 2021
Great attention and pleasant experience will definitely...
Great attention and pleasant experience will definitely will recommend Cynthia was the perfect person to deal with we are coming back for our next vehicle
Jul 16, 2021
Cara, in the service department is always attentive to...
Cara, in the service department is always attentive to all of my needs and concerns. The staff there knows that I have bought several cars from them along with sending numerous referrals and they always appear appreciative for that. They recognize me and address me by name.
Jul 16, 2021
The engine locked up & burned up the starter. The car...
The engine locked up & burned up the starter. The car needed a new engine & starter. The dealership gave us a loaner & after 4-5 weeks the car was repaired. We are happy !!
Jun 30, 2021
This dealership made it easy and painless to purchase a...
This dealership made it easy and painless to purchase a vehicle. Would highly recommend. Looking for to long relationship with this dealership. Thank you all!
Jun 21, 2021
Thank you for the awesome service. I would recommend...
Thank you for the awesome service. I would recommend Hyundai to my family and friends . The staff are very knowledgeable about the details of the cars.
Cynthia Rico
Sales Consultant
Jul 02, 2021
All in all I would rate my experience a 5 out of 10. I...
All in all I would rate my experience a 5 out of 10. I had two sale women helping me. My original sales woman was Ms Cynthia, a nice charming lady. The other woman Taylor was not that great. I wanted to know about the appraisal for the vehicle I was trading in and she (Taylor) tried not to give me a straight forward answer until I told her I was going to go somewhere else and she caught and attitude. We basically had a shouting match in the building because I told her that to other places gave me a higher selling number. She had the nerve to say “ No one is going to buy that car for a higher amount” with such a stank attitude. Before this happen, while test driving the Venue she asked what type of music my fiancé and I liked and we told her it didn’t matter we have different music taste or that we liked different music so we could jam to anything. She skipped a few stations until she got to a hip hop/ rap station and proceed to stay on that station while WAP was on with my 3 year old in the back seat. While she was in the car with us she had a fake ghetto act she put on. (Yes, my fiancé and I are African American.) I thought I was going nuts so I asked my fiancé when we got back into the dealership and he said he heard it too and felt uncomfortable. I am not sure if it’s because she lacks maturity or something else but she really needs a reality check. Other than that the experience was okay.
Jun 30, 2021
Very friendly, knowledgeable staff. Made car-buying a...
Very friendly, knowledgeable staff. Made car-buying a pleasant experience!
Jun 11, 2021
The sales representative Cynthia Rico was extremely...
The sales representative Cynthia Rico was extremely helpful, friendly and knowledgeable. She was so patient with me. She made the stressful experience palatable for me.
Jun 06, 2021
BAIT AND SWITCH FINANCING!!Quoted deceptive rate to lure...
BAIT AND SWITCH FINANCING!! Quoted deceptive rate to lure me in and sign then rate changed. Rate quoted nonexistent. Deceptive practices, management unsympathetic and unconcerned.
May 12, 2021
I went to Hyundai of Metarie and looked around for a...
I went to Hyundai of Metarie and looked around for a certified used vehicle and the rest is history found the car I wanted bam....
Greg Offray
Sales Consultant
Jul 06, 2021
Awesome experience. Greg, Travis, and Katrina made every...
Awesome experience. Greg, Travis, and Katrina made every step of this process enjoyable, from sales, finance and training on the many features of the Palisade. Great job! Customer Service +++
Jun 29, 2021
Best dealership I’ve done business with! I recommend any...
Best dealership I’ve done business with! I recommend any to get a car from here . Ask for Greg best car salesman in the game .
Jun 06, 2021
BAIT AND SWITCH FINANCING!!Quoted deceptive rate to lure...
BAIT AND SWITCH FINANCING!! Quoted deceptive rate to lure me in and sign then rate changed. Rate quoted nonexistent. Deceptive practices, management unsympathetic and unconcerned.
Jun 04, 2021
Mr. Offray and Mr. Travis Santa Cruz was excellent!! They...
Mr. Offray and Mr. Travis Santa Cruz was excellent!! They got me what I wanted no questions asked! Will definitely be back and already referred multiple people to these guys!
May 25, 2021
Greg Offrey was a phenomenal Salesman and Travis did an...
Greg Offrey was a phenomenal Salesman and Travis did an excellent job in making me a believer in the process of buying a pre owned Lincoln
Rudy Garza
Sales Consultant
May 27, 2021
My experience at Hyundai of Metairie was phenomenal and...
My experience at Hyundai of Metairie was phenomenal and the salesman there are excellent Rudy Miguel Travis and Tekisha deserves a thumbs up Rudy assured me I was leaving in something and he made that happen Thanks you guys I Love My Sonata
May 12, 2021
I went to Hyundai of Metarie and looked around for a...
I went to Hyundai of Metarie and looked around for a certified used vehicle and the rest is history found the car I wanted bam....
Apr 20, 2021
The dealership went above and beyond to get the exact car...
The dealership went above and beyond to get the exact car my wife and I were looking for. The overall buying experience was excellent. From the general manager, to the salesman Mr. Rudy Garica , to visiting the service department they made our buying experience the best we have ever had. The Hyundai calligraphy Palisade is everything we thought it would be. We absolutely love the vehicle 🚗. Definitely would come back and buy another vehicle from them. Donald & Karen Wright Prairieville, La.
Apr 15, 2021
Great sales people, enjoying our new car so far. The...
Great sales people, enjoying our new car so far. The only negative thing was waiting for the finance person to prepare the finance papers for our signature. The finance person told us that we would have to pay for every other oil change and tire rotation. Our vehicle window sticker says we are to receive 3-year/30,000-mile Complimentary Maintenance, please honor that statement.
Apr 07, 2021
It was a very pleasant experience. No one was staring...
It was a very pleasant experience. No one was staring over my shoulder asking questions and allowed me to let them know what I was there for. Gregg, Rudy and Tekesha were most helpful and polite. I would like to thank all of them for working so well with me.
RIGOBERTO PINERA
ASM
Jul 27, 2021
Everyone was very pleasant. The shuttle driver was a real...
Everyone was very pleasant. The shuttle driver was a real old fashion gentleman. He opened and closed the door each time. The service people were very efficient and let me know what was needed
Jul 27, 2021
They are always helpful and polite. Great People!! I do...
They are always helpful and polite. Great People!! I do feel I should not be told how many words I have to write. 25 words
Jul 23, 2021
The service manager, Lisa, took care of my issue...
The service manager, Lisa, took care of my issue wonderfully! My car was taken care of and I hope that the issue is fully resolved.
Jul 23, 2021
Service is always great and time of Labor is always...
Service is always great and time of Labor is always awesome never there longer than I have to. The staff at the location is always friendly and professional.
Jul 21, 2021
Service completed quickly and properly. I will be back...
Service completed quickly and properly. I will be back for my next scheduled service. I still have to get my wiper blades replaced as soon as I have time.
Christopher Owen
General Manager
Jul 22, 2021
From the moment we walked in everyone at this dealership...
From the moment we walked in everyone at this dealership we’re very friendly and helpful. They were also very knowledgeable and able to answer all questions.
Jul 16, 2021
The engine locked up & burned up the starter. The car...
The engine locked up & burned up the starter. The car needed a new engine & starter. The dealership gave us a loaner & after 4-5 weeks the car was repaired. We are happy !!
Jun 21, 2021
Thank you for the awesome service. I would recommend...
Thank you for the awesome service. I would recommend Hyundai to my family and friends . The staff are very knowledgeable about the details of the cars.
Jun 19, 2021
I had a fantastic experience at all points during my...
I had a fantastic experience at all points during my purchase of a 2022 Hyundai Tuscon. From Chris helping me in preparation of buying the car from out of state, to Jim making the day-of experience seamless and exciting, to Travis guiding us through finance and being transparent about all costs. They also gave me a great price for my trade-in car, and continue to be a support for any questions that have come up. Thanks, Hyundai of Metairie!
May 27, 2021
Great from our first contact to driving our vehicles off...
Great from our first contact to driving our vehicles off the lot. Our salesman was fantastic!! The customer service was so good that we drive from Slidell, past the Slidell dealership to Metairie!
Robert Demers
Sales Consultant
Jul 13, 2021
The sale person, the cashier and Loan person were all...
The sale person, the cashier and Loan person were all accommodating and great and wonderful. It was a very positive experience and would go back again if needed too.
Jun 30, 2021
Service was great! Happy with my new SUV! Very satisfied!...
Service was great! Happy with my new SUV! Very satisfied!
May 17, 2021
The staff at Hyundai of Metairie treated both myself and...
The staff at Hyundai of Metairie treated both myself and my husband with kindness and respect from start to finish. Really. Everyone there was incredible.
May 05, 2021
Bobbie was an excellent salesman. Not pushy and very...
Bobbie was an excellent salesman. Not pushy and very personable. Great job. He really knows his stuff. I would recommend him to anyone who asks.
May 04, 2021
Excellent buying experience. Bobbie, Katrina, Taylor and...
Excellent buying experience. Bobbie, Katrina, Taylor and Travis worked as a team to help complete the sale. I love my new Santa Fe. Tammy Bell
Stephen May
Sales Consultant
Apr 13, 2021
The salesmen were excellent. They answered all our...
The salesmen were excellent. They answered all our questions, were patient with us , and they took the time to show us the various functions that the car has and help set it up.
Apr 12, 2021
This is the fourth Hyundai I have purchased from Hyundai...
This is the fourth Hyundai I have purchased from Hyundai of Metairie. I my first was a Santa Fe that I bought in 2007. Since then I have purchased an Accent, a Sonata and I just got a 2020 Tucson. I have found that each experience with both the Sales Department and the Service Department was been outstanding. All of the people I have dealt with are knowledgeable, professional and courteous. I have recommended this dealership to my family and friends. I believe that Hyundai is one of the best vehicles on the road and their warranty is second to none. These are people I trust with my vehicles and with my driving life. I can't ask for more than that.
Mar 31, 2021
Friendly staff, not pushy. Made sure I understood...
Friendly staff, not pushy. Made sure I understood everything about the vehicle before leaving. Sales person explained everything about the process to me and helped me get financing at a better rate.
Mar 20, 2021
Excellent sales people. Everyone I encountered at the...
Excellent sales people. Everyone I encountered at the dealership were friendly and professional. They took the anxiety of buying a new vehicle away almost instantly. It was the most pleasant car purchasing experience I've ever had!!
Mar 12, 2021
I always have the best friendly welcome. And the fact...
I always have the best friendly welcome. And the fact that they always smile and talking with you and always let's you know how much they appreciate your business
Samuel Radford
Parts Manager
Jul 16, 2021
The engine locked up & burned up the starter. The car...
The engine locked up & burned up the starter. The car needed a new engine & starter. The dealership gave us a loaner & after 4-5 weeks the car was repaired. We are happy !!
Jun 21, 2021
Thank you for the awesome service. I would recommend...
Thank you for the awesome service. I would recommend Hyundai to my family and friends . The staff are very knowledgeable about the details of the cars.
May 21, 2021
Really nice people. Took me in with no appointment for an...
Really nice people. Took me in with no appointment for an oil change. It did not take as long as I thought it would. Thank you.
Apr 06, 2021
I received prompt and professional service from your...
I received prompt and professional service from your department. Thanks! I needed a tail light replaced and my sensors in my tires replaced as well.
Mar 16, 2021
The service was amazing, best Hydundia dealership around....
The service was amazing, best Hydundia dealership around. So helpful and mindful, will always bring my car to get service at this location from now on.
LISA VONDER HAAR
FIXED OPERATIONS DIRECTOR
Jul 23, 2021
The service manager, Lisa, took care of my issue...
The service manager, Lisa, took care of my issue wonderfully! My car was taken care of and I hope that the issue is fully resolved.
Jul 16, 2021
The engine locked up & burned up the starter. The car...
The engine locked up & burned up the starter. The car needed a new engine & starter. The dealership gave us a loaner & after 4-5 weeks the car was repaired. We are happy !!
Jul 04, 2021
Great job done by all employees in all departments are ...
Great job done by all employees in all departments are
Alexandria Martinez
Guest Relations
Jul 06, 2021
I had a great experience here. The process was smooth and...
I had a great experience here. The process was smooth and easy for getting my car. The financial advisor that I worked with was very down to earth. Thank you Hyundai of metarie.
Service
Cara Ledet
Service Advisor
RIGOBERTO PINERA
ASM
Cara Ledet
Service Advisor
Jul 27, 2021
I brought my vehicle on for an oil change and recall. I...
I brought my vehicle on for an oil change and recall. I was told when I made the appointment that it should take around 1 hour for both the oil change and the recall fix. It took 2 1/2 hours. I guess with COVID ramping up. They may have been short staffed. However, if this was the case, they should have let me know the wait was going to be longer than expected.
Jul 27, 2021
Great work as always Fast service great price. Very...
Great work as always Fast service great price. Very clean. Very professional explains your check over and address items that your car needs and let’s you know the price
Jul 27, 2021
Well I went to get my brake lights fix because they...
Well I went to get my brake lights fix because they wouldn’t go off so the service tech fix the issue. So I left and had to turn around cause my car started shaking (wasn’t doing that before) and brake pedal was hard to push down also my traction light came on. I recommend the techs drive the cars around before handing the customers there cars back to make sure they complete the issue