Meet Our Staff in Metairie, LA

Management

Jared Broussard

Jared Broussard

Pre-Owned Vehicle Director
139 Reviews
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Christopher Owen

Christopher Owen

General Manager
38 Reviews
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Samuel Radford

Samuel Radford

Parts Manager
28 Reviews
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Adam Meyer

Adam Meyer

New Vehicle Director
4 Reviews
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Cara Ledet

Cara Ledet

Service Advisor
Recent Reviews

Mar 31, 2022

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Service staff is always welcoming.

Service staff is always welcoming. Cara in particular gets 5 stars for friendliness and willingness to resolve issues when they arise. Definitely recommend.

Jan 15, 2022

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Very pleased with my service. Never have had any issue...

Very pleased with my service. Never have had any issue with the staff. Always satisfied with everyone there. Recommend 10/10

Jan 11, 2022

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DO NOT BUY A CAR HERE OR GET YOUR CAR SERVICED HERE ONE...

DO NOT BUY A CAR HERE OR GET YOUR CAR SERVICED HERE ONE OF THE WORST DEALERS IN LOUISIANA. They only care about selling you the car once its sold to you good luck because the customer service is Horrible. So bad I sold my car because the service and customer service was horrible. McDonalds drive thru has better customer service then Hyundai of Metairie. Honestly one of the worst dealers I have ever experienced. Bought a new 2021 Genesis G70 after a month of owning the car developed a leaking trunk. Car was there for over a month. I would call my service advisor Cara Ledet asking for an update and was always sent to voicemail saying I would get a callback and never did. Only time they called was to say the car was ready for pickup. Once I received it back after being fixed the trunk was still leaking water. The second time they kept the car for a month I would call and ask for updates only to be pushed aside to voicemail saying ill get a call back. I never got a call back. The only time they called me was to say they couldn't find the leak. I was so fed up with this dealership I sold my new car after buying it in May 2021 and sold it November 2021.

Jan 10, 2022

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I Would definitely recommend this service dept to my...

I Would definitely recommend this service dept to my family and friends . . I am a 100 % satisfied customer

Jan 08, 2022

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They quickly addressed all my issues. They ordered the...

They quickly addressed all my issues. They ordered the part and installed it while I waited. I had a couple of cups of hot chocolate and it was time too go. Job well done by the whole team, thank you for always treating me right.

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Jared Broussard

Jared Broussard

Pre-Owned Vehicle Director
Dealership Experience 9 years 5 months
Industry Experience 2 years
Recent Reviews

Dec 24, 2021

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Awesome salrs and service. Need more service techs due...

Awesome salrs and service. Need more service techs due to Hurricane IDA work. 1 mo th to get oil change appt. Where I could wait for under 2 hours.

Dec 16, 2021

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The customer service was excellent! The salesman who...

The customer service was excellent! The salesman who assisted us was very patient and helped us to leave with a vehicle that we were pleased with.

Dec 10, 2021

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Excellent ! The sale person was very helpful and she...

Excellent ! The sale person was very helpful and she communicated very well with me especially she speak Spanish .

Dec 10, 2021

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MR. DAY DAY WAS A VERY NICE MAN TO DALE WITH AN THE LADY...

MR. DAY DAY WAS A VERY NICE MAN TO DALE WITH AN THE LADY WHO I HAD TO SIGN MY PAPER WORK WITH SHE WAS VERY NICE TO FINANCE MAN WAS TO I AM N LOVE WITH HUNDI

Dec 06, 2021

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Worst company or business I’ve ever dealt with car was...

Worst company or business I’ve ever dealt with car was there for 40 days and never got completed had to send to another shop. By far worst service I’ve ever dealt with

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Jim Braquet

Jim Braquet

Sales Consultant
Recent Reviews

Dec 31, 2021

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We love our new Tucson! We would recommend the dealership...

We love our new Tucson! We would recommend the dealership to our friends. Happy New Year to our friends at Hyundai of Metairie!

Dec 31, 2021

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I have been dealing with this dealership for years and...

I have been dealing with this dealership for years and have never had a bad experience. Jim Braquet is top-notch, personable and caring.

Dec 21, 2021

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Not a lot of inventory, but that's the world we live in...

Not a lot of inventory, but that's the world we live in today. Friendly, courteous staff though...👍🏾

Dec 03, 2021

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Everything went very smooth.went in and I was helped...

Everything went very smooth.went in and I was helped promply..got my call when ready..all good

Nov 30, 2021

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The staff is so helpful and friendly and I could not have...

The staff is so helpful and friendly and I could not have had a better car buying experience.

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Tekesha Gray

Tekesha Gray

Finance Manager
Recent Reviews

Jan 14, 2022

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Superior customer service! They were able to meet my...

Superior customer service! They were able to meet my needs and accommodate my availability. My mom was very pleased with her surprise!

Dec 31, 2021

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We love our new Tucson! We would recommend the dealership...

We love our new Tucson! We would recommend the dealership to our friends. Happy New Year to our friends at Hyundai of Metairie!

Dec 31, 2021

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I have been dealing with this dealership for years and...

I have been dealing with this dealership for years and have never had a bad experience. Jim Braquet is top-notch, personable and caring.

Dec 21, 2021

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Not a lot of inventory, but that's the world we live in...

Not a lot of inventory, but that's the world we live in today. Friendly, courteous staff though...👍🏾

Dec 16, 2021

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The customer service was excellent! The salesman who...

The customer service was excellent! The salesman who assisted us was very patient and helped us to leave with a vehicle that we were pleased with.

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Miguel Marrero

Miguel Marrero

Sales Consultant
Recent Reviews

Dec 15, 2021

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From entering this dealership, we were exceptionally...

From entering this dealership, we were exceptionally impressed. Then Miguel put the icing on the cake. Awesome Service

Dec 01, 2021

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Have customer in mind. Sales will work hard so you are...

Have customer in mind. Sales will work hard so you are satisfied. Service department is great.

Nov 30, 2021

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The staff is so helpful and friendly and I could not have...

The staff is so helpful and friendly and I could not have had a better car buying experience.

Oct 28, 2021

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They are excellent at taking care of there customers....

They are excellent at taking care of there customers. Explain things very well. Thank you

Oct 27, 2021

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All the staff that I interacted with truly made sure I...

All the staff that I interacted with truly made sure I was taken care of from start to finish. I was never treated with disrespect and every question I asked was answered throughly and with patience. Every need I had was assessed and everyone double checked to make sure I was satisfied with my purchase before signing my final paperwork.

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Greg Offray

Greg Offray

Sales Consultant
Recent Reviews

Jan 10, 2022

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Everyone was friendly and knowledgeable. Buying a new car...

Everyone was friendly and knowledgeable. Buying a new car was a really easy and fast experience.

Nov 30, 2021

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Hyundai of Metairie is a very friendly dealership. My...

Hyundai of Metairie is a very friendly dealership. My experience over there was awesome. The workers have excellent customer service and they make your experience a great. I would recommend people to go over there and experience that kind of love that they give to their customers.

Oct 27, 2021

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Greg is a fabulous saleman. He truly is persuasive. He...

Greg is a fabulous saleman. He truly is persuasive. He knows how to sale. Awesome

Oct 27, 2021

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Great staff and the salesman mr Greg is the best of the...

Great staff and the salesman mr Greg is the best of the best. We left happy

Oct 13, 2021

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Great salesperson…F&I man was a bully.Would not...

Great salesperson…F&I man was a bully. Would not recommend him to anyone. He was not truthful. Salesperson is why I continued with sales and did not walk out

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Christopher Owen

Christopher Owen

General Manager
Dealership Experience 2 years
Industry Experience 25 years 4 months
Experienced General Manager with a demonstrated history of excelling in the automotive industry. Skilled in Operations Management, Coaching and Mentoring, Business Planning, Branding and the Digital Marketplace, Negotiation, Finance, and Retail. Strong sales professional with a Bachelor's degree focused in Business Administration and Marketing from Louisiana Tech University.
Recent Reviews

May 03, 2022

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Parts manager and management poor response with callbacks

Parts manager and management poor response with callbacks after messages were left with receptionist to return calls

Dec 06, 2021

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Worst company or business I’ve ever dealt with car was...

Worst company or business I’ve ever dealt with car was there for 40 days and never got completed had to send to another shop. By far worst service I’ve ever dealt with

Nov 19, 2021

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My car sat 2wks before they touched it then I gets a...

My car sat 2wks before they touched it then I gets a phone call asking where is my key, key came up missing. I was lied to saying another one will be overnighted. I called to check status left several messages no one returned my call.. I had to borrow my Mother's vehicle to go there to get told my key never made it. THE couldn't tell me anything over the phone they were ignoring my messages. Communication is horrible. My car ended up being there 6wks. After 6wks I picked up my car the very next day my engine light came back on. I brought it back they call me a few hour saying your car ready. Spoke to the service manager he stated the light just needed to be reset after I told them the message from o'riely. That was completely ignored.So I went got my Car. After picking my car up the next day it started leaking green fluid, had to bring back. Car sat for a week. Come to find out the problem was what I stated from the start which was from O'Reilly. So from September to November my car was there. I had a HORRIBLE EXPERIENCE. SO MUCH TO SAY ABOUT THIS EXPERIENCE.

Nov 04, 2021

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Friendly, competent and reasonably priced. I always count...

Friendly, competent and reasonably priced. I always count on them to know if I have a problem and if I do, know they will handle it. Thanks Hyundai.

Oct 26, 2021

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Cara was amazing the entire staff also, being back up...

Cara was amazing the entire staff also, being back up they had me in and out in no time

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Rudy Garza

Rudy Garza

Sales Consultant
Recent Reviews

Nov 30, 2021

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The staff is so helpful and friendly and I could not have...

The staff is so helpful and friendly and I could not have had a better car buying experience.

Oct 26, 2021

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Cara was amazing the entire staff also, being back up...

Cara was amazing the entire staff also, being back up they had me in and out in no time

Sep 22, 2021

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Have not use the service center of. Probably won’t. It’s...

Have not use the service center of. Probably won’t. It’s very crowded and not good parking. I bought the new Santa Cruz, they tacked on extra fees and refused to take them off. Paid about $3000 more than what I should have. But I wanted to vehicle so I guess that’s my fault.

Sep 15, 2021

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Sales person Rudy is amazing! Everything was so smooth!...

Sales person Rudy is amazing! Everything was so smooth! Very friendly and knowledgeable. Very honest!

Aug 24, 2021

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I brought my car in for you guys tell me what’s going on...

I brought my car in for you guys tell me what’s going on with my engine and my car is still broke,Bill $175

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Cynthia Rico

Cynthia Rico

Sales Consultant
Contact Me
Dealership Experience 2 years 3 months
Industry Experience 8 years 4 months
Recent Reviews

Dec 10, 2021

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Excellent ! The sale person was very helpful and she...

Excellent ! The sale person was very helpful and she communicated very well with me especially she speak Spanish .

Dec 03, 2021

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They are great and very friendly. Bought the only 2 cars...

They are great and very friendly. Bought the only 2 cars that i’ve ever bought from them. Very satisfied

Nov 25, 2021

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OMG I actually love love everything about my Hyundai Kona...

OMG I actually love love everything about my Hyundai Kona and everyone at Hyundai of Metairie are so friendly and nice. My salesperson Cynthia Rico was the best ever. The entire Hyundai of Metairie people are so friendly. Cynthia Rico was the best in helping me pick out the vehicle for me. I would never own another type of vehicle now I am a Hyundai fan for life. Hyundai of Metairie had me when I drove onto the lot and everyone said hello to me as I was just walking looking and going to the see what vehicle I wanted.

Nov 02, 2021

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Cynthia was awesome, straight up and went the distance...

Cynthia was awesome, straight up and went the distance for my needs. Highly recommend for a great car buying experience

Oct 14, 2021

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Everyone was very helpful and helped make the purchase...

Everyone was very helpful and helped make the purchase smooth and quick. Cynthia Ricco is the best salesman there and I’m glad she was able to help. She suggested the Venue and I LOVE it.

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Samuel Radford

Samuel Radford

Parts Manager
Recent Reviews

Dec 06, 2021

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Worst company or business I’ve ever dealt with car was...

Worst company or business I’ve ever dealt with car was there for 40 days and never got completed had to send to another shop. By far worst service I’ve ever dealt with

Nov 16, 2021

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Great experience. Went there for a service and was out...

Great experience. Went there for a service and was out quick. Great service, great people, Papa Johns

Nov 04, 2021

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Friendly, competent and reasonably priced. I always count...

Friendly, competent and reasonably priced. I always count on them to know if I have a problem and if I do, know they will handle it. Thanks Hyundai.

Oct 26, 2021

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Cara was amazing the entire staff also, being back up...

Cara was amazing the entire staff also, being back up they had me in and out in no time

Oct 26, 2021

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I love to come to this dealership everybody is so nice...

I love to come to this dealership everybody is so nice coming for a long time and I'll keep coming back and I'll keep bringing people to the dealership because I love them

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Robert Demers

Robert Demers

Sales Consultant
Recent Reviews

Nov 30, 2021

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I highly recommend this dealership. Great service and...

I highly recommend this dealership. Great service and friendly people willing to help make your car buying experience a good one! Ask for Bobby… he is the best!!

Nov 11, 2021

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Great! Personnel was very exceptional, friendly, provided...

Great! Personnel was very exceptional, friendly, provided good customer care each time I came to dealership.

Nov 02, 2021

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Great experience I love my car! This is my 3rd Hyundai....

Great experience I love my car! This is my 3rd Hyundai. Thank you very much

Oct 28, 2021

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They are excellent at taking care of there customers....

They are excellent at taking care of there customers. Explain things very well. Thank you

Oct 26, 2021

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Cara was amazing the entire staff also, being back up...

Cara was amazing the entire staff also, being back up they had me in and out in no time

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Stephen May

Stephen May

Sales Consultant
Recent Reviews

Jan 10, 2022

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They made turning in a lease and buying a new vehicle a...

They made turning in a lease and buying a new vehicle a very easy and positive experience.

Nov 05, 2021

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Checked in for maintenence. 9:15 am completed by 11:15...

Checked in for maintenence. 9:15 am completed by 11:15 am. The service is good.

Oct 27, 2021

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Very well organized and great customer service from Jared...

Very well organized and great customer service from Jared Broussard! He was extremely friendly and made me feel great about the purchase!

Aug 27, 2021

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Loved the dealership. Love the car. The process was very...

Loved the dealership. Love the car. The process was very straight forward and efficient. The staff was friendly and helpful. We are very pleased with everything

Aug 05, 2021

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The experience at this dealership was very nice. Everyone...

The experience at this dealership was very nice. Everyone was very polite, professional and helpful. I would definitely recommend this dealership to others. Thank you

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Dean Delamore

Dean Delamore

Service Advisor
Recent Reviews

Jan 27, 2022

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Thanks to the great and friendly service department...

Thanks to the great and friendly service department staff. Wait time was held to a minimum.

Dec 24, 2021

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Awesome salrs and service. Need more service techs due...

Awesome salrs and service. Need more service techs due to Hurricane IDA work. 1 mo th to get oil change appt. Where I could wait for under 2 hours.

Dec 23, 2021

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I went in for my first complimentary maintenance on my 1...

I went in for my first complimentary maintenance on my 1 year old car which should have included an oil change and tire rotation. I was told that they do not rotate the tires with the first oil change even though my car manual said otherwise. During this same visit, they replaced the wrong part on my car. I was told that they would order me the correct part and ship it to a dealership closer to my home which never happened. At this point, I have given up with them and will not be returning. Very upsetting since this was my first time stopping by for service.

Dec 06, 2021

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Worst company or business I’ve ever dealt with car was...

Worst company or business I’ve ever dealt with car was there for 40 days and never got completed had to send to another shop. By far worst service I’ve ever dealt with

Dec 06, 2021

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Dean from service department was great. Very customer...

Dean from service department was great. Very customer oriented, helpful, a d with a great personality

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Michael Dede

Michael Dede

Product Specialist
Contact Me
Dealership Experience 23 years 5 months
Industry Experience 2 years 5 months
Recent Reviews

Feb 02, 2022

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Mr. Michael was very helpful and did not push us to...

Mr. Michael was very helpful and did not push us to purchase a vehicle. He allowed us time to look over the truck and make a decision when we were ready to. Very nice man.

Jan 10, 2022

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Very unorganized. Not happy third Hyundai worse service...

Very unorganized. Not happy third Hyundai worse service need to do better with customer service

Dec 16, 2021

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The customer service was excellent! The salesman who...

The customer service was excellent! The salesman who assisted us was very patient and helped us to leave with a vehicle that we were pleased with.

Dec 16, 2021

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Wonderful sales man named Micheal helped me find the best...

Wonderful sales man named Micheal helped me find the best car for me within my budget and I love the vehicle!

Dec 10, 2021

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MR. DAY DAY WAS A VERY NICE MAN TO DALE WITH AN THE LADY...

MR. DAY DAY WAS A VERY NICE MAN TO DALE WITH AN THE LADY WHO I HAD TO SIGN MY PAPER WORK WITH SHE WAS VERY NICE TO FINANCE MAN WAS TO I AM N LOVE WITH HUNDI

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Jeremy Bardwell

Jeremy Bardwell

Technician
Recent Reviews

Dec 29, 2021

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Prompt and thorough service fresh coffee and love the...

Prompt and thorough service fresh coffee and love the text service.Everyone was very friendly and helpful

Dec 24, 2021

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Awesome salrs and service. Need more service techs due...

Awesome salrs and service. Need more service techs due to Hurricane IDA work. 1 mo th to get oil change appt. Where I could wait for under 2 hours.

Dec 06, 2021

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Service department make customers feel more than special....

Service department make customers feel more than special. Like you are their only customers. Thanks!

Dec 02, 2021

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I really appreciate the attentive service, even during...

I really appreciate the attentive service, even during holiday rush! Thanks to all the staff!

Nov 30, 2021

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Fast service snd easy access. Very crowded and backed up...

Fast service snd easy access. Very crowded and backed up but very polite. That is all It was first service and oil change so not much to say. Just oil and filter change🥲

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Alexandria Martinez

Alexandria Martinez

Guest Relations
Recent Reviews

Nov 30, 2021

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The staff is so helpful and friendly and I could not have...

The staff is so helpful and friendly and I could not have had a better car buying experience.

Oct 26, 2021

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Cara was amazing the entire staff also, being back up...

Cara was amazing the entire staff also, being back up they had me in and out in no time

Sep 24, 2021

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I was very happy with the service we received and was...

I was very happy with the service we received and was treated with love and respect, Ms Katrina was very good and on point, Mr Jackson was very good and patient with us also, we had a great experience and I will most certainly recommend my family and friends to y'all. Thanks to everyone.

Jul 31, 2021

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It's always a pleasure when I get my service done with...

It's always a pleasure when I get my service done with hyundai. I even purchase a 21 sonata. Thats how much I love coming there!

Jul 06, 2021

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I had a great experience here. The process was smooth and...

I had a great experience here. The process was smooth and easy for getting my car. The financial advisor that I worked with was very down to earth. Thank you Hyundai of metarie.

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Jada Williams

Jada Williams

Service Cashier
Recent Reviews

Jan 08, 2022

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They quickly addressed all my issues. They ordered the...

They quickly addressed all my issues. They ordered the part and installed it while I waited. I had a couple of cups of hot chocolate and it was time too go. Job well done by the whole team, thank you for always treating me right.

Dec 07, 2021

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The service was terrible. I had to wait four days for my...

The service was terrible. I had to wait four days for my car to be looked at and another 6 days before I was able to get a rental car approved through Hyundai. I work across the lake so it was very hard for me to find a ride or borrow someone’s car. After two months of Hyundai having my car to replace the engine I finally get it back only to have more problems. When I got home from picking up my car I noticed that the fan was still running but I didn’t really think anything of it. The next day on my way home from work, my engine overheated message came up on the Causeway bridge! Luckily I was able to make it off the bridge without getting into an accident or the car blowing up on me. I called the service department to let them know what had happened and told them I would bring my car in on Monday morning since it was a Friday evening. When I brought my car on Monday after waiting for over two hours it was discovered that a clamp wasn’t tightened and the coolant was leaking out. I then left and noticed that my car smelled of gas. When I picked up my son from school about 4 hours later the gas smell was so strong so I immediately went back to Hyundai. It was then discovered that the fuel pump was laying on top of the engine!!! Talk about a real danger!! I’m very disappointed in how the service department handled my case and my car still smells of gas but the service manager told me that it would take a while for the gas to burn and the smell to go away.

Dec 07, 2021

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Great job! It was a great experience the communication...

Great job! It was a great experience the communication was awesome. Everyone was nice and on fast.

Dec 07, 2021

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My car was not serviced while waiting for my key to come...

My car was not serviced while waiting for my key to come in. The car was there for a week and when I returned it still had low tire pressure and the oil was not changed.

Dec 02, 2021

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I really appreciate the attentive service, even during...

I really appreciate the attentive service, even during holiday rush! Thanks to all the staff!

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Adam Meyer

Adam Meyer

New Vehicle Director
Recent Reviews

Dec 06, 2021

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Worst company or business I’ve ever dealt with car was...

Worst company or business I’ve ever dealt with car was there for 40 days and never got completed had to send to another shop. By far worst service I’ve ever dealt with

Dec 02, 2021

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I was very pleased with my experience at the dealership....

I was very pleased with my experience at the dealership. I found that all of the personnel I interacted with were very professional.

Dec 01, 2021

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Have customer in mind. Sales will work hard so you are...

Have customer in mind. Sales will work hard so you are satisfied. Service department is great.

Nov 30, 2021

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The staff is so helpful and friendly and I could not have...

The staff is so helpful and friendly and I could not have had a better car buying experience.

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Chase Hellbach

Chase Hellbach

Technician
Recent Reviews

Dec 23, 2021

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Your service was great. I usually book my service...

Your service was great. I usually book my service appointment with Carolyn. She always helps with any questions I have. The service was done within the time limit assigned.

Dec 08, 2021

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The service was responsible fast and the costumer service...

The service was responsible fast and the costumer service team were very nice. Thank you guys very much

Dec 02, 2021

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I really appreciate the attentive service, even during...

I really appreciate the attentive service, even during holiday rush! Thanks to all the staff!

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Taylor Vix

Taylor Vix

Product Specialist
Recent Reviews

Dec 07, 2021

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We were very well informed about our car and service. Our...

We were very well informed about our car and service. Our saleswoman was very good and polite. Thank y’all

Dec 02, 2021

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I was very pleased with my experience at the dealership....

I was very pleased with my experience at the dealership. I found that all of the personnel I interacted with were very professional.

Nov 30, 2021

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The staff is so helpful and friendly and I could not have...

The staff is so helpful and friendly and I could not have had a better car buying experience.

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Orion Crimen

Orion Crimen

Technician
Recent Reviews

Dec 29, 2021

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I went in for tire repair an I was told that my tire was...

I went in for tire repair an I was told that my tire was not able to be patch are plug that I needed to get a new tire I left their and went to a tire place 2 days it was their that they patch my tire and said that everything was okay that was in October and as of today nothing is wrong with my tire I was disappointed that the dealership try to charger me for something that I didn't need I would never go back there again the service department was very dishonest

Dec 02, 2021

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I really appreciate the attentive service, even during...

I really appreciate the attentive service, even during holiday rush! Thanks to all the staff!

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Eric Jackson

Eric Jackson

Product Specialist
Recent Reviews

Jan 24, 2022

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Very unprofessional and not helpful at all. Was on the...

Very unprofessional and not helpful at all. Was on the phone booking a flight while my appointment was going on and did not show any interest whatsoever. Would not recommend.

Dec 22, 2021

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Eric was a very nice sales person. Professional and...

Eric was a very nice sales person. Professional and helpful without being pushy or off putting.

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Danny Trimino

Danny Trimino

Parts Advisor
Recent Reviews

Jan 08, 2022

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They quickly addressed all my issues. They ordered the...

They quickly addressed all my issues. They ordered the part and installed it while I waited. I had a couple of cups of hot chocolate and it was time too go. Job well done by the whole team, thank you for always treating me right.

Dec 24, 2021

Dealership Rating
Employee Rating

Awesome salrs and service. Need more service techs due...

Awesome salrs and service. Need more service techs due to Hurricane IDA work. 1 mo th to get oil change appt. Where I could wait for under 2 hours.

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Brittney Weaver

Brittney Weaver

Product Specialist
Recent Reviews

Jan 14, 2022

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Superior customer service! They were able to meet my...

Superior customer service! They were able to meet my needs and accommodate my availability. My mom was very pleased with her surprise!

Dec 06, 2021

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You all made the experience easy for my daughter who...

You all made the experience easy for my daughter who bought her car without a co-signer. Thanks

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Moira Bourgeois

Moira Bourgeois

Client Care Representative
Recent Reviews

Nov 30, 2021

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The staff is so helpful and friendly and I could not have...

The staff is so helpful and friendly and I could not have had a better car buying experience.

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John Gonzales

John Gonzales

Technician
Recent Reviews

Dec 02, 2021

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Employee Rating

I really appreciate the attentive service, even during...

I really appreciate the attentive service, even during holiday rush! Thanks to all the staff!

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Chris Pitts

Chris Pitts

Technician
Recent Reviews

Dec 31, 2021

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Employee Rating

No no co co no no no no no no no no no no comment...

No no co co no no no no no no no no no no comment

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Eric Schnieder

Eric Schnieder

Technician
Recent Reviews

Jan 10, 2022

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Employee Rating

I Would definitely recommend this service dept to my...

I Would definitely recommend this service dept to my family and friends . . I am a 100 % satisfied customer

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Steven Tumminello

Steven Tumminello

Technician
Recent Reviews

Dec 02, 2021

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I really appreciate the attentive service, even during...

I really appreciate the attentive service, even during holiday rush! Thanks to all the staff!

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Angel Mota

Angel Mota

Technician
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Austin Schnieder

Austin Schnieder

Technician
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    Greg Offray

    Greg Offray

    Sales Consultant

    38 Reviews
    Robert Demers

    Robert Demers

    Sales Consultant

    26 Reviews
    Miguel Marrero

    Miguel Marrero

    Sales Consultant

    62 Reviews
    Rudy Garza

    Rudy Garza

    Sales Consultant

    37 Reviews
    Cynthia Rico

    Cynthia Rico

    Sales Consultant

    36 Reviews
    Jim Braquet

    Jim Braquet

    Sales Consultant

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    Stephen May

    Stephen May

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    24 Reviews
    Michael Dede

    Michael Dede

    Product Specialist

    6 Reviews
    Alexandria Martinez

    Alexandria Martinez

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    Taylor Vix

    Taylor Vix

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    3 Reviews
    Brittney Weaver

    Brittney Weaver

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    2 Reviews
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    Eric Jackson

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    Moira Bourgeois

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Sales

Jim Braquet

Jim Braquet

Sales Consultant
96 Reviews
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Miguel Marrero

Miguel Marrero

Sales Consultant
62 Reviews
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Greg Offray

Greg Offray

Sales Consultant
38 Reviews
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Rudy Garza

Rudy Garza

Sales Consultant
37 Reviews
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Cynthia Rico

Cynthia Rico

Sales Consultant
36 Reviews
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Robert Demers

Robert Demers

Sales Consultant
26 Reviews
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Stephen May

Stephen May

Sales Consultant
24 Reviews
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Michael Dede

Michael Dede

Product Specialist
6 Reviews
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Alexandria Martinez

Alexandria Martinez

Guest Relations
5 Reviews
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Taylor Vix

Taylor Vix

Product Specialist
3 Reviews
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Eric Jackson

Eric Jackson

Product Specialist
2 Reviews
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Brittney Weaver

Brittney Weaver

Product Specialist
2 Reviews
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Moira Bourgeois

Moira Bourgeois

Client Care Representative
1 Review
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Cara Ledet

Cara Ledet

Service Advisor
Recent Reviews

Mar 31, 2022

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Service staff is always welcoming.

Service staff is always welcoming. Cara in particular gets 5 stars for friendliness and willingness to resolve issues when they arise. Definitely recommend.

Jan 15, 2022

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Very pleased with my service. Never have had any issue...

Very pleased with my service. Never have had any issue with the staff. Always satisfied with everyone there. Recommend 10/10

Jan 11, 2022

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Employee Rating

DO NOT BUY A CAR HERE OR GET YOUR CAR SERVICED HERE ONE...

DO NOT BUY A CAR HERE OR GET YOUR CAR SERVICED HERE ONE OF THE WORST DEALERS IN LOUISIANA. They only care about selling you the car once its sold to you good luck because the customer service is Horrible. So bad I sold my car because the service and customer service was horrible. McDonalds drive thru has better customer service then Hyundai of Metairie. Honestly one of the worst dealers I have ever experienced. Bought a new 2021 Genesis G70 after a month of owning the car developed a leaking trunk. Car was there for over a month. I would call my service advisor Cara Ledet asking for an update and was always sent to voicemail saying I would get a callback and never did. Only time they called was to say the car was ready for pickup. Once I received it back after being fixed the trunk was still leaking water. The second time they kept the car for a month I would call and ask for updates only to be pushed aside to voicemail saying ill get a call back. I never got a call back. The only time they called me was to say they couldn't find the leak. I was so fed up with this dealership I sold my new car after buying it in May 2021 and sold it November 2021.

Jan 10, 2022

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I Would definitely recommend this service dept to my...

I Would definitely recommend this service dept to my family and friends . . I am a 100 % satisfied customer

Jan 08, 2022

Dealership Rating
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They quickly addressed all my issues. They ordered the...

They quickly addressed all my issues. They ordered the part and installed it while I waited. I had a couple of cups of hot chocolate and it was time too go. Job well done by the whole team, thank you for always treating me right.

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Jared Broussard

Jared Broussard

Pre-Owned Vehicle Director
Dealership Experience 9 years 5 months
Industry Experience 2 years
Recent Reviews

Dec 24, 2021

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Employee Rating

Awesome salrs and service. Need more service techs due...

Awesome salrs and service. Need more service techs due to Hurricane IDA work. 1 mo th to get oil change appt. Where I could wait for under 2 hours.

Dec 16, 2021

Dealership Rating
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The customer service was excellent! The salesman who...

The customer service was excellent! The salesman who assisted us was very patient and helped us to leave with a vehicle that we were pleased with.

Dec 10, 2021

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Excellent ! The sale person was very helpful and she...

Excellent ! The sale person was very helpful and she communicated very well with me especially she speak Spanish .

Dec 10, 2021

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MR. DAY DAY WAS A VERY NICE MAN TO DALE WITH AN THE LADY...

MR. DAY DAY WAS A VERY NICE MAN TO DALE WITH AN THE LADY WHO I HAD TO SIGN MY PAPER WORK WITH SHE WAS VERY NICE TO FINANCE MAN WAS TO I AM N LOVE WITH HUNDI

Dec 06, 2021

Dealership Rating
Employee Rating

Worst company or business I’ve ever dealt with car was...

Worst company or business I’ve ever dealt with car was there for 40 days and never got completed had to send to another shop. By far worst service I’ve ever dealt with

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Jim Braquet

Jim Braquet

Sales Consultant
Recent Reviews

Dec 31, 2021

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We love our new Tucson! We would recommend the dealership...

We love our new Tucson! We would recommend the dealership to our friends. Happy New Year to our friends at Hyundai of Metairie!

Dec 31, 2021

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I have been dealing with this dealership for years and...

I have been dealing with this dealership for years and have never had a bad experience. Jim Braquet is top-notch, personable and caring.

Dec 21, 2021

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Not a lot of inventory, but that's the world we live in...

Not a lot of inventory, but that's the world we live in today. Friendly, courteous staff though...👍🏾

Dec 03, 2021

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Everything went very smooth.went in and I was helped...

Everything went very smooth.went in and I was helped promply..got my call when ready..all good

Nov 30, 2021

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The staff is so helpful and friendly and I could not have...

The staff is so helpful and friendly and I could not have had a better car buying experience.

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Tekesha Gray

Tekesha Gray

Finance Manager
Recent Reviews

Jan 14, 2022

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Employee Rating

Superior customer service! They were able to meet my...

Superior customer service! They were able to meet my needs and accommodate my availability. My mom was very pleased with her surprise!

Dec 31, 2021

Dealership Rating
Employee Rating

We love our new Tucson! We would recommend the dealership...

We love our new Tucson! We would recommend the dealership to our friends. Happy New Year to our friends at Hyundai of Metairie!

Dec 31, 2021

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I have been dealing with this dealership for years and...

I have been dealing with this dealership for years and have never had a bad experience. Jim Braquet is top-notch, personable and caring.

Dec 21, 2021

Dealership Rating
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Not a lot of inventory, but that's the world we live in...

Not a lot of inventory, but that's the world we live in today. Friendly, courteous staff though...👍🏾

Dec 16, 2021

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The customer service was excellent! The salesman who...

The customer service was excellent! The salesman who assisted us was very patient and helped us to leave with a vehicle that we were pleased with.

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Miguel Marrero

Miguel Marrero

Sales Consultant
Recent Reviews

Dec 15, 2021

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From entering this dealership, we were exceptionally...

From entering this dealership, we were exceptionally impressed. Then Miguel put the icing on the cake. Awesome Service

Dec 01, 2021

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Have customer in mind. Sales will work hard so you are...

Have customer in mind. Sales will work hard so you are satisfied. Service department is great.

Nov 30, 2021

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The staff is so helpful and friendly and I could not have...

The staff is so helpful and friendly and I could not have had a better car buying experience.

Oct 28, 2021

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They are excellent at taking care of there customers....

They are excellent at taking care of there customers. Explain things very well. Thank you

Oct 27, 2021

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All the staff that I interacted with truly made sure I...

All the staff that I interacted with truly made sure I was taken care of from start to finish. I was never treated with disrespect and every question I asked was answered throughly and with patience. Every need I had was assessed and everyone double checked to make sure I was satisfied with my purchase before signing my final paperwork.

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Greg Offray

Greg Offray

Sales Consultant
Recent Reviews

Jan 10, 2022

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Everyone was friendly and knowledgeable. Buying a new car...

Everyone was friendly and knowledgeable. Buying a new car was a really easy and fast experience.

Nov 30, 2021

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Employee Rating

Hyundai of Metairie is a very friendly dealership. My...

Hyundai of Metairie is a very friendly dealership. My experience over there was awesome. The workers have excellent customer service and they make your experience a great. I would recommend people to go over there and experience that kind of love that they give to their customers.

Oct 27, 2021

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Greg is a fabulous saleman. He truly is persuasive. He...

Greg is a fabulous saleman. He truly is persuasive. He knows how to sale. Awesome

Oct 27, 2021

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Great staff and the salesman mr Greg is the best of the...

Great staff and the salesman mr Greg is the best of the best. We left happy

Oct 13, 2021

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Great salesperson…F&I man was a bully.Would not...

Great salesperson…F&I man was a bully. Would not recommend him to anyone. He was not truthful. Salesperson is why I continued with sales and did not walk out

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Christopher Owen

Christopher Owen

General Manager
Dealership Experience 2 years
Industry Experience 25 years 4 months
Experienced General Manager with a demonstrated history of excelling in the automotive industry. Skilled in Operations Management, Coaching and Mentoring, Business Planning, Branding and the Digital Marketplace, Negotiation, Finance, and Retail. Strong sales professional with a Bachelor's degree focused in Business Administration and Marketing from Louisiana Tech University.
Recent Reviews

May 03, 2022

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Employee Rating

Parts manager and management poor response with callbacks

Parts manager and management poor response with callbacks after messages were left with receptionist to return calls

Dec 06, 2021

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Employee Rating

Worst company or business I’ve ever dealt with car was...

Worst company or business I’ve ever dealt with car was there for 40 days and never got completed had to send to another shop. By far worst service I’ve ever dealt with

Nov 19, 2021

Dealership Rating
Employee Rating

My car sat 2wks before they touched it then I gets a...

My car sat 2wks before they touched it then I gets a phone call asking where is my key, key came up missing. I was lied to saying another one will be overnighted. I called to check status left several messages no one returned my call.. I had to borrow my Mother's vehicle to go there to get told my key never made it. THE couldn't tell me anything over the phone they were ignoring my messages. Communication is horrible. My car ended up being there 6wks. After 6wks I picked up my car the very next day my engine light came back on. I brought it back they call me a few hour saying your car ready. Spoke to the service manager he stated the light just needed to be reset after I told them the message from o'riely. That was completely ignored.So I went got my Car. After picking my car up the next day it started leaking green fluid, had to bring back. Car sat for a week. Come to find out the problem was what I stated from the start which was from O'Reilly. So from September to November my car was there. I had a HORRIBLE EXPERIENCE. SO MUCH TO SAY ABOUT THIS EXPERIENCE.

Nov 04, 2021

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Friendly, competent and reasonably priced. I always count...

Friendly, competent and reasonably priced. I always count on them to know if I have a problem and if I do, know they will handle it. Thanks Hyundai.

Oct 26, 2021

Dealership Rating
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Cara was amazing the entire staff also, being back up...

Cara was amazing the entire staff also, being back up they had me in and out in no time

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Rudy Garza

Rudy Garza

Sales Consultant
Recent Reviews

Nov 30, 2021

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Employee Rating

The staff is so helpful and friendly and I could not have...

The staff is so helpful and friendly and I could not have had a better car buying experience.

Oct 26, 2021

Dealership Rating
Employee Rating

Cara was amazing the entire staff also, being back up...

Cara was amazing the entire staff also, being back up they had me in and out in no time

Sep 22, 2021

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Employee Rating

Have not use the service center of. Probably won’t. It’s...

Have not use the service center of. Probably won’t. It’s very crowded and not good parking. I bought the new Santa Cruz, they tacked on extra fees and refused to take them off. Paid about $3000 more than what I should have. But I wanted to vehicle so I guess that’s my fault.

Sep 15, 2021

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Sales person Rudy is amazing! Everything was so smooth!...

Sales person Rudy is amazing! Everything was so smooth! Very friendly and knowledgeable. Very honest!

Aug 24, 2021

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Employee Rating

I brought my car in for you guys tell me what’s going on...

I brought my car in for you guys tell me what’s going on with my engine and my car is still broke,Bill $175

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Cynthia Rico

Cynthia Rico

Sales Consultant
Contact Me
Dealership Experience 2 years 3 months
Industry Experience 8 years 4 months
Recent Reviews

Dec 10, 2021

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Employee Rating

Excellent ! The sale person was very helpful and she...

Excellent ! The sale person was very helpful and she communicated very well with me especially she speak Spanish .

Dec 03, 2021

Dealership Rating
Employee Rating

They are great and very friendly. Bought the only 2 cars...

They are great and very friendly. Bought the only 2 cars that i’ve ever bought from them. Very satisfied

Nov 25, 2021

Dealership Rating
Employee Rating

OMG I actually love love everything about my Hyundai Kona...

OMG I actually love love everything about my Hyundai Kona and everyone at Hyundai of Metairie are so friendly and nice. My salesperson Cynthia Rico was the best ever. The entire Hyundai of Metairie people are so friendly. Cynthia Rico was the best in helping me pick out the vehicle for me. I would never own another type of vehicle now I am a Hyundai fan for life. Hyundai of Metairie had me when I drove onto the lot and everyone said hello to me as I was just walking looking and going to the see what vehicle I wanted.

Nov 02, 2021

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Cynthia was awesome, straight up and went the distance...

Cynthia was awesome, straight up and went the distance for my needs. Highly recommend for a great car buying experience

Oct 14, 2021

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Employee Rating

Everyone was very helpful and helped make the purchase...

Everyone was very helpful and helped make the purchase smooth and quick. Cynthia Ricco is the best salesman there and I’m glad she was able to help. She suggested the Venue and I LOVE it.

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Samuel Radford

Samuel Radford

Parts Manager
Recent Reviews

Dec 06, 2021

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Employee Rating

Worst company or business I’ve ever dealt with car was...

Worst company or business I’ve ever dealt with car was there for 40 days and never got completed had to send to another shop. By far worst service I’ve ever dealt with

Nov 16, 2021

Dealership Rating
Employee Rating

Great experience. Went there for a service and was out...

Great experience. Went there for a service and was out quick. Great service, great people, Papa Johns

Nov 04, 2021

Dealership Rating
Employee Rating

Friendly, competent and reasonably priced. I always count...

Friendly, competent and reasonably priced. I always count on them to know if I have a problem and if I do, know they will handle it. Thanks Hyundai.

Oct 26, 2021

Dealership Rating
Employee Rating

Cara was amazing the entire staff also, being back up...

Cara was amazing the entire staff also, being back up they had me in and out in no time

Oct 26, 2021

Dealership Rating
Employee Rating

I love to come to this dealership everybody is so nice...

I love to come to this dealership everybody is so nice coming for a long time and I'll keep coming back and I'll keep bringing people to the dealership because I love them

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Robert Demers

Robert Demers

Sales Consultant
Recent Reviews

Nov 30, 2021

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Employee Rating

I highly recommend this dealership. Great service and...

I highly recommend this dealership. Great service and friendly people willing to help make your car buying experience a good one! Ask for Bobby… he is the best!!

Nov 11, 2021

Dealership Rating
Employee Rating

Great! Personnel was very exceptional, friendly, provided...

Great! Personnel was very exceptional, friendly, provided good customer care each time I came to dealership.

Nov 02, 2021

Dealership Rating
Employee Rating

Great experience I love my car! This is my 3rd Hyundai....

Great experience I love my car! This is my 3rd Hyundai. Thank you very much

Oct 28, 2021

Dealership Rating
Employee Rating

They are excellent at taking care of there customers....

They are excellent at taking care of there customers. Explain things very well. Thank you

Oct 26, 2021

Dealership Rating
Employee Rating

Cara was amazing the entire staff also, being back up...

Cara was amazing the entire staff also, being back up they had me in and out in no time

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Stephen May

Stephen May

Sales Consultant
Recent Reviews

Jan 10, 2022

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Employee Rating

They made turning in a lease and buying a new vehicle a...

They made turning in a lease and buying a new vehicle a very easy and positive experience.

Nov 05, 2021

Dealership Rating
Employee Rating

Checked in for maintenence. 9:15 am completed by 11:15...

Checked in for maintenence. 9:15 am completed by 11:15 am. The service is good.

Oct 27, 2021

Dealership Rating
Employee Rating

Very well organized and great customer service from Jared...

Very well organized and great customer service from Jared Broussard! He was extremely friendly and made me feel great about the purchase!

Aug 27, 2021

Dealership Rating
Employee Rating

Loved the dealership. Love the car. The process was very...

Loved the dealership. Love the car. The process was very straight forward and efficient. The staff was friendly and helpful. We are very pleased with everything

Aug 05, 2021

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Employee Rating

The experience at this dealership was very nice. Everyone...

The experience at this dealership was very nice. Everyone was very polite, professional and helpful. I would definitely recommend this dealership to others. Thank you

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Dean Delamore

Dean Delamore

Service Advisor
Recent Reviews

Jan 27, 2022

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Employee Rating

Thanks to the great and friendly service department...

Thanks to the great and friendly service department staff. Wait time was held to a minimum.

Dec 24, 2021

Dealership Rating
Employee Rating

Awesome salrs and service. Need more service techs due...

Awesome salrs and service. Need more service techs due to Hurricane IDA work. 1 mo th to get oil change appt. Where I could wait for under 2 hours.

Dec 23, 2021

Dealership Rating
Employee Rating

I went in for my first complimentary maintenance on my 1...

I went in for my first complimentary maintenance on my 1 year old car which should have included an oil change and tire rotation. I was told that they do not rotate the tires with the first oil change even though my car manual said otherwise. During this same visit, they replaced the wrong part on my car. I was told that they would order me the correct part and ship it to a dealership closer to my home which never happened. At this point, I have given up with them and will not be returning. Very upsetting since this was my first time stopping by for service.

Dec 06, 2021

Dealership Rating
Employee Rating

Worst company or business I’ve ever dealt with car was...

Worst company or business I’ve ever dealt with car was there for 40 days and never got completed had to send to another shop. By far worst service I’ve ever dealt with

Dec 06, 2021

Dealership Rating
Employee Rating

Dean from service department was great. Very customer...

Dean from service department was great. Very customer oriented, helpful, a d with a great personality

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Michael Dede

Michael Dede

Product Specialist
Contact Me
Dealership Experience 23 years 5 months
Industry Experience 2 years 5 months
Recent Reviews

Feb 02, 2022

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Employee Rating

Mr. Michael was very helpful and did not push us to...

Mr. Michael was very helpful and did not push us to purchase a vehicle. He allowed us time to look over the truck and make a decision when we were ready to. Very nice man.

Jan 10, 2022

Dealership Rating
Employee Rating

Very unorganized. Not happy third Hyundai worse service...

Very unorganized. Not happy third Hyundai worse service need to do better with customer service

Dec 16, 2021

Dealership Rating
Employee Rating

The customer service was excellent! The salesman who...

The customer service was excellent! The salesman who assisted us was very patient and helped us to leave with a vehicle that we were pleased with.

Dec 16, 2021

Dealership Rating
Employee Rating

Wonderful sales man named Micheal helped me find the best...

Wonderful sales man named Micheal helped me find the best car for me within my budget and I love the vehicle!

Dec 10, 2021

Dealership Rating
Employee Rating

MR. DAY DAY WAS A VERY NICE MAN TO DALE WITH AN THE LADY...

MR. DAY DAY WAS A VERY NICE MAN TO DALE WITH AN THE LADY WHO I HAD TO SIGN MY PAPER WORK WITH SHE WAS VERY NICE TO FINANCE MAN WAS TO I AM N LOVE WITH HUNDI

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Jeremy Bardwell

Jeremy Bardwell

Technician
Recent Reviews

Dec 29, 2021

Dealership Rating
Employee Rating

Prompt and thorough service fresh coffee and love the...

Prompt and thorough service fresh coffee and love the text service.Everyone was very friendly and helpful

Dec 24, 2021

Dealership Rating
Employee Rating

Awesome salrs and service. Need more service techs due...

Awesome salrs and service. Need more service techs due to Hurricane IDA work. 1 mo th to get oil change appt. Where I could wait for under 2 hours.

Dec 06, 2021

Dealership Rating
Employee Rating

Service department make customers feel more than special....

Service department make customers feel more than special. Like you are their only customers. Thanks!

Dec 02, 2021

Dealership Rating
Employee Rating

I really appreciate the attentive service, even during...

I really appreciate the attentive service, even during holiday rush! Thanks to all the staff!

Nov 30, 2021

Dealership Rating
Employee Rating

Fast service snd easy access. Very crowded and backed up...

Fast service snd easy access. Very crowded and backed up but very polite. That is all It was first service and oil change so not much to say. Just oil and filter change🥲

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Alexandria Martinez

Alexandria Martinez

Guest Relations
Recent Reviews

Nov 30, 2021

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Employee Rating

The staff is so helpful and friendly and I could not have...

The staff is so helpful and friendly and I could not have had a better car buying experience.

Oct 26, 2021

Dealership Rating
Employee Rating

Cara was amazing the entire staff also, being back up...

Cara was amazing the entire staff also, being back up they had me in and out in no time

Sep 24, 2021

Dealership Rating
Employee Rating

I was very happy with the service we received and was...

I was very happy with the service we received and was treated with love and respect, Ms Katrina was very good and on point, Mr Jackson was very good and patient with us also, we had a great experience and I will most certainly recommend my family and friends to y'all. Thanks to everyone.

Jul 31, 2021

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