Meet Our Staff in Metairie, LA
Management
Jared Broussard
New Vehicle Director
Tekesha Gray
Used Vehicle Director
Joey McIntosh
General Sales Manager
Christopher Owen
General Manager
Samuel Radford
Parts Manager
LISA VONDER HAAR
FIXED OPERATIONS DIRECTOR
Cara Ledet
Service Advisor
Oct 18, 2021
Hyundai of Metairie is the go to place for your car....
Hyundai of Metairie is the go to place for your car. Reliable, quick, and easy.
Oct 16, 2021
Professional, polite and caring all the staff had a will...
Professional, polite and caring all the staff had a will do attitude plus the coffee was great
Oct 16, 2021
Service manager Miguel and the rest of staff were...
Service manager Miguel and the rest of staff were phenomenal! Next day appt and quick service!
Oct 16, 2021
Prompt, courteous, and professional service! So...
Prompt, courteous, and professional service! So refreshing!!!! Will definitely use them again. Thank you for your superior service!
Oct 14, 2021
We are always pleased with the service we receive, and we...
We are always pleased with the service we receive, and we never bring our cars anywhere else.
Jared Broussard
New Vehicle Director
Oct 16, 2021
My wife was looking at the 2022 Hyundai Tucson in Red...
My wife was looking at the 2022 Hyundai Tucson in Red and the saleswoman Ms. Brittany helped my wife with the whole car buying experience. Buying a car is a expensive and stressful experience…. Ms. Brittany walked her through every step and by the time we signed the last document my wife had the biggest smile….
Oct 16, 2021
The employees were very professional and extremely...
The employees were very professional and extremely helpful. I enjoyed my experience. I will tell people about y’all.
Oct 13, 2021
Katrina was my sales women and she was awesome, she was...
Katrina was my sales women and she was awesome, she was patient, kind and knowledgeable
Oct 12, 2021
Customer service is the best. They work with you to get...
Customer service is the best. They work with you to get you into the vehicle that you love. Everyone there is so nice , even if they aren’t selling you the car. Totally recommend this place to anyone wanting a dependable ride with honest people !
Oct 09, 2021
They Always check with me before doing anything I didn't...
They Always check with me before doing anything I didn't request specifically and advise me of the cost.
Jim Braquet
Sales Consultant
Oct 13, 2021
Katrina was my sales women and she was awesome, she was...
Katrina was my sales women and she was awesome, she was patient, kind and knowledgeable
Oct 12, 2021
Customer service is the best. They work with you to get...
Customer service is the best. They work with you to get you into the vehicle that you love. Everyone there is so nice , even if they aren’t selling you the car. Totally recommend this place to anyone wanting a dependable ride with honest people !
Oct 05, 2021
Wonderful. Employees are very nice and helpful. Thank...
Wonderful. Employees are very nice and helpful. Thank you. I like Hyundai cars. Good quality
Oct 05, 2021
I can’t say enough about this dealership. Jim was amazing...
I can’t say enough about this dealership. Jim was amazing and the guy in finance was outstanding. They make you feel at home and you are not pressured. It was such an easy process, will be going back for my daughter to purchase a new vehicle.
Sep 22, 2021
Absolutely love Hyundai of Metairie. I just purchased...
Absolutely love Hyundai of Metairie. I just purchased my second vehicle. Jim Braquart is the best Salesman.
RIGOBERTO PINERA
ASM
Oct 18, 2021
Hyundai of Metairie is the go to place for your car....
Hyundai of Metairie is the go to place for your car. Reliable, quick, and easy.
Oct 16, 2021
Professional, polite and caring all the staff had a will...
Professional, polite and caring all the staff had a will do attitude plus the coffee was great
Oct 16, 2021
Service manager Miguel and the rest of staff were...
Service manager Miguel and the rest of staff were phenomenal! Next day appt and quick service!
Oct 16, 2021
Prompt, courteous, and professional service! So...
Prompt, courteous, and professional service! So refreshing!!!! Will definitely use them again. Thank you for your superior service!
Oct 14, 2021
We are always pleased with the service we receive, and we...
We are always pleased with the service we receive, and we never bring our cars anywhere else.
Tekesha Gray
Used Vehicle Director
Oct 13, 2021
Superior service and communication. Appreciated the...
Superior service and communication. Appreciated the honesty and upfront nature of the transaction. Highly recommend.
Oct 09, 2021
They Always check with me before doing anything I didn't...
They Always check with me before doing anything I didn't request specifically and advise me of the cost.
Sep 30, 2021
Very Satisfied very friendly,very helpful,treatment...
Very Satisfied very friendly,very helpful,treatment unbelievably,showed me they cared no long wait
Sep 16, 2021
Excellent customer service. Timeline of service and...
Excellent customer service. Timeline of service and calling up my car was precise and job quality was perfect.
Sep 08, 2021
The dealership and its employees were very professional...
The dealership and its employees were very professional and patient with us… Mr. Greg was kind and made the process easy. We will be purchasing another vehicle in the near future and I will return to dealership.
Miguel Marrero
Sales Consultant
Oct 04, 2021
Awesome team, hard workers abs really knows the customers...
Awesome team, hard workers abs really knows the customers needs. Very straight forward and helpful.
Oct 02, 2021
From my Salesman to the sales manager to the finance...
From my Salesman to the sales manager to the finance officer my wife and I were treated with the greatest of respect and a sense of urgency during a time of great stress and anxiety. The entire team performed superbly and we appreciated their professionalism.
Sep 30, 2021
Very Satisfied very friendly,very helpful,treatment...
Very Satisfied very friendly,very helpful,treatment unbelievably,showed me they cared no long wait
Jul 31, 2021
It's always a pleasure when I get my service done with...
It's always a pleasure when I get my service done with hyundai. I even purchase a 21 sonata. Thats how much I love coming there!
Jul 22, 2021
Great rep, made me feel very accepted and welcome. Will...
Great rep, made me feel very accepted and welcome. Will tell others who are looking for a new car. Very much happy with car. Still trying to figure out all the details
Katrina Vance
Sales Consultant
Oct 13, 2021
Great salesperson…F&I man was a bully.Would not...
Great salesperson…F&I man was a bully. Would not recommend him to anyone. He was not truthful. Salesperson is why I continued with sales and did not walk out
Oct 13, 2021
Superior service and communication. Appreciated the...
Superior service and communication. Appreciated the honesty and upfront nature of the transaction. Highly recommend.
Oct 13, 2021
Katrina was my sales women and she was awesome, she was...
Katrina was my sales women and she was awesome, she was patient, kind and knowledgeable
Oct 06, 2021
Very convenient, comfortable, friendly, efficient and...
Very convenient, comfortable, friendly, efficient and pleasant. I did not feel pressured by the sales team.
Sep 24, 2021
I was very happy with the service we received and was...
I was very happy with the service we received and was treated with love and respect, Ms Katrina was very good and on point, Mr Jackson was very good and patient with us also, we had a great experience and I will most certainly recommend my family and friends to y'all. Thanks to everyone.
Eric St Amand
Sales Consultant
Oct 17, 2021
Long wait time. Not enough people on staff. Purchase felt...
Long wait time. Not enough people on staff. Purchase felt rushed because my salesman had to leave. However, I still had a long wait time for signing my documents with the finance dept. Car salesman left after he sold me the car, but me and my sister were left sitting at his desk. Car was great and service wasn’t awful, but it could be better. Also, I discovered a service light on in my car. It says service required next to a wrench with a negative number. Will be bringing it in because I shouldn’t have to pay for service on a certified pre owned vehicle.
Jul 04, 2021
Great job done by all employees in all departments are ...
Great job done by all employees in all departments are
Jun 30, 2021
This dealership made it easy and painless to purchase a...
This dealership made it easy and painless to purchase a vehicle. Would highly recommend. Looking for to long relationship with this dealership. Thank you all!
May 27, 2021
Great from our first contact to driving our vehicles off...
Great from our first contact to driving our vehicles off the lot. Our salesman was fantastic!! The customer service was so good that we drive from Slidell, past the Slidell dealership to Metairie!
May 17, 2021
The staff at Hyundai of Metairie treated both myself and...
The staff at Hyundai of Metairie treated both myself and my husband with kindness and respect from start to finish. Really. Everyone there was incredible.
Joey McIntosh
General Sales Manager
Oct 17, 2021
Long wait time. Not enough people on staff. Purchase felt...
Long wait time. Not enough people on staff. Purchase felt rushed because my salesman had to leave. However, I still had a long wait time for signing my documents with the finance dept. Car salesman left after he sold me the car, but me and my sister were left sitting at his desk. Car was great and service wasn’t awful, but it could be better. Also, I discovered a service light on in my car. It says service required next to a wrench with a negative number. Will be bringing it in because I shouldn’t have to pay for service on a certified pre owned vehicle.
Oct 14, 2021
Cara is an AWESOME service advisor! Very professional and...
Cara is an AWESOME service advisor! Very professional and always keeps me informed of what's going on with my car during the process!
Oct 09, 2021
They Always check with me before doing anything I didn't...
They Always check with me before doing anything I didn't request specifically and advise me of the cost.
Oct 01, 2021
Although I have seen improvement in the dealership’s...
Although I have seen improvement in the dealership’s service, it is not enough to compensate for the inconvenience and ineptitude I have experienced in the recent past.
Sep 18, 2021
My salesman Eric Jackson was extremely helpful with the...
My salesman Eric Jackson was extremely helpful with the process of purchasing purchasing my new Palestine.
Rudy Garza
Sales Consultant
Oct 07, 2021
Friendly, courteous, knowledgeable, efficient, honest....
Friendly, courteous, knowledgeable, efficient, honest. Sales people pleasant. Finance department quick. Not pressure. Overall great experience
Sep 22, 2021
Have not use the service center of. Probably won’t. It’s...
Have not use the service center of. Probably won’t. It’s very crowded and not good parking. I bought the new Santa Cruz, they tacked on extra fees and refused to take them off. Paid about $3000 more than what I should have. But I wanted to vehicle so I guess that’s my fault.
Sep 15, 2021
Sales person Rudy is amazing! Everything was so smooth!...
Sales person Rudy is amazing! Everything was so smooth! Very friendly and knowledgeable. Very honest!
Aug 24, 2021
I brought my car in for you guys tell me what’s going on...
I brought my car in for you guys tell me what’s going on with my engine and my car is still broke,Bill $175
Aug 18, 2021
The service I needed went well, but it just took a long...
The service I needed went well, but it just took a long time to get it because I was always waiting for things to get done.
Greg Offray
Sales Consultant
Oct 13, 2021
Great salesperson…F&I man was a bully.Would not...
Great salesperson…F&I man was a bully. Would not recommend him to anyone. He was not truthful. Salesperson is why I continued with sales and did not walk out
Oct 06, 2021
Excellent service! Outstanding performance. They worked...
Excellent service! Outstanding performance. They worked a miracle for me. I am pleased with the service Thank You!!
Sep 30, 2021
Very Satisfied very friendly,very helpful,treatment...
Very Satisfied very friendly,very helpful,treatment unbelievably,showed me they cared no long wait
Sep 28, 2021
Amazing service !!! I Highly recommend this dealership....
Amazing service !!! I Highly recommend this dealership. Anyone who’s looking for a reliable car and outstanding service go here !!
Sep 08, 2021
The dealership and its employees were very professional...
The dealership and its employees were very professional and patient with us… Mr. Greg was kind and made the process easy. We will be purchasing another vehicle in the near future and I will return to dealership.
Christopher Owen
General Manager
Oct 14, 2021
Cara is an AWESOME service advisor! Very professional and...
Cara is an AWESOME service advisor! Very professional and always keeps me informed of what's going on with my car during the process!
Oct 12, 2021
Customer service is the best. They work with you to get...
Customer service is the best. They work with you to get you into the vehicle that you love. Everyone there is so nice , even if they aren’t selling you the car. Totally recommend this place to anyone wanting a dependable ride with honest people !
Oct 09, 2021
They Always check with me before doing anything I didn't...
They Always check with me before doing anything I didn't request specifically and advise me of the cost.
Oct 01, 2021
Although I have seen improvement in the dealership’s...
Although I have seen improvement in the dealership’s service, it is not enough to compensate for the inconvenience and ineptitude I have experienced in the recent past.
Sep 29, 2021
Worst customer service that I've ever experienced in...
Worst customer service that I've ever experienced in August/Sept 2021. I was a customer for over 10 yrs and the latest experience has made me never want to own a Genesis again. I'm hoping to sell back to Hyundai and purchase a different make and model elsewhere.
Cynthia Rico
Sales Consultant
Oct 14, 2021
Everyone was very helpful and helped make the purchase...
Everyone was very helpful and helped make the purchase smooth and quick. Cynthia Ricco is the best salesman there and I’m glad she was able to help. She suggested the Venue and I LOVE it.
Aug 13, 2021
Amazing customer service, friendly staff!Highly...
Amazing customer service, friendly staff! Highly recommended!! I would recommend Hyundai to any one looking to buy new vehicle, they have nice feature and affordable prices!!
Jul 02, 2021
All in all I would rate my experience a 5 out of 10. I...
All in all I would rate my experience a 5 out of 10. I had two sale women helping me. My original sales woman was Ms Cynthia, a nice charming lady. The other woman Taylor was not that great. I wanted to know about the appraisal for the vehicle I was trading in and she (Taylor) tried not to give me a straight forward answer until I told her I was going to go somewhere else and she caught and attitude. We basically had a shouting match in the building because I told her that to other places gave me a higher selling number. She had the nerve to say “ No one is going to buy that car for a higher amount” with such a stank attitude. Before this happen, while test driving the Venue she asked what type of music my fiancé and I liked and we told her it didn’t matter we have different music taste or that we liked different music so we could jam to anything. She skipped a few stations until she got to a hip hop/ rap station and proceed to stay on that station while WAP was on with my 3 year old in the back seat. While she was in the car with us she had a fake ghetto act she put on. (Yes, my fiancé and I are African American.) I thought I was going nuts so I asked my fiancé when we got back into the dealership and he said he heard it too and felt uncomfortable. I am not sure if it’s because she lacks maturity or something else but she really needs a reality check. Other than that the experience was okay.
Jun 30, 2021
Very friendly, knowledgeable staff. Made car-buying a...
Very friendly, knowledgeable staff. Made car-buying a pleasant experience!
Jun 11, 2021
The sales representative Cynthia Rico was extremely...
The sales representative Cynthia Rico was extremely helpful, friendly and knowledgeable. She was so patient with me. She made the stressful experience palatable for me.
Samuel Radford
Parts Manager
Oct 09, 2021
They Always check with me before doing anything I didn't...
They Always check with me before doing anything I didn't request specifically and advise me of the cost.
Aug 18, 2021
It's always a pleasure to have with HOM!!I always enjoy...
It's always a pleasure to have with HOM!! I always enjoy my time there,everyone is always helpful and Cara is the bomb!!! I'll continue bringing my vehicles here.
Aug 12, 2021
Cara made the entire process easy, the shop did a great...
Cara made the entire process easy, the shop did a great job on the repair and overall a great experience with the service department. Thank you
Aug 04, 2021
Worked well with trying to solve my problem. Kept me...
Worked well with trying to solve my problem. Kept me informed of what was happening. I was able to handle service on my car at one time so that saved me time.
Jul 31, 2021
It's always a pleasure when I get my service done with...
It's always a pleasure when I get my service done with hyundai. I even purchase a 21 sonata. Thats how much I love coming there!
Robert Demers
Sales Consultant
Jul 13, 2021
The sale person, the cashier and Loan person were all...
The sale person, the cashier and Loan person were all accommodating and great and wonderful. It was a very positive experience and would go back again if needed too.
Jun 30, 2021
Service was great! Happy with my new SUV! Very satisfied!...
Service was great! Happy with my new SUV! Very satisfied!
May 17, 2021
The staff at Hyundai of Metairie treated both myself and...
The staff at Hyundai of Metairie treated both myself and my husband with kindness and respect from start to finish. Really. Everyone there was incredible.
May 05, 2021
Bobbie was an excellent salesman. Not pushy and very...
Bobbie was an excellent salesman. Not pushy and very personable. Great job. He really knows his stuff. I would recommend him to anyone who asks.
May 04, 2021
Excellent buying experience. Bobbie, Katrina, Taylor and...
Excellent buying experience. Bobbie, Katrina, Taylor and Travis worked as a team to help complete the sale. I love my new Santa Fe. Tammy Bell
Stephen May
Sales Consultant
Aug 27, 2021
Loved the dealership. Love the car. The process was very...
Loved the dealership. Love the car. The process was very straight forward and efficient. The staff was friendly and helpful. We are very pleased with everything
Aug 05, 2021
The experience at this dealership was very nice. Everyone...
The experience at this dealership was very nice. Everyone was very polite, professional and helpful. I would definitely recommend this dealership to others. Thank you
Aug 04, 2021
Very great service would definitely buy with them again....
Very great service would definitely buy with them again. Excellent customer services very friendly staff. They take the time to help you make the right decisions
Apr 13, 2021
The salesmen were excellent. They answered all our...
The salesmen were excellent. They answered all our questions, were patient with us , and they took the time to show us the various functions that the car has and help set it up.
Apr 12, 2021
This is the fourth Hyundai I have purchased from Hyundai...
This is the fourth Hyundai I have purchased from Hyundai of Metairie. I my first was a Santa Fe that I bought in 2007. Since then I have purchased an Accent, a Sonata and I just got a 2020 Tucson. I have found that each experience with both the Sales Department and the Service Department was been outstanding. All of the people I have dealt with are knowledgeable, professional and courteous. I have recommended this dealership to my family and friends. I believe that Hyundai is one of the best vehicles on the road and their warranty is second to none. These are people I trust with my vehicles and with my driving life. I can't ask for more than that.
LISA VONDER HAAR
FIXED OPERATIONS DIRECTOR
Oct 09, 2021
They Always check with me before doing anything I didn't...
They Always check with me before doing anything I didn't request specifically and advise me of the cost.
Oct 01, 2021
Although I have seen improvement in the dealership’s...
Although I have seen improvement in the dealership’s service, it is not enough to compensate for the inconvenience and ineptitude I have experienced in the recent past.
Sep 24, 2021
Poor service Lisa the service manager promised me a free...
Poor service Lisa the service manager promised me a free fill up months ago went in for an oil change that took 3 hours!!! I mentioned my tires needed air no one out air in them no one filled my car up with gas as promised and on top of that It was pouring down raining and I was standing under the pavilion so they could pull up so I can get my car without getting wet but they passed me by and parked in the rain and left it there…..SO NOT ONLY DID A 1 hour service take almost 3 hours but tires weren’t checked no gas out in the car and had to walk in the rain to get my car when pavilion was free!!!! Got in my car called LISA SERVICE MANAGER and left a message Saturday 9/18 and lm still waiting on a call back from her, unacceptable!!! And I won’t even mention the attitude Cara had when I asked about my car…..2 words, DO BETTER because next time I’m going to corporate about this!!!!❤️
Sep 21, 2021
It's ah shame that when you bring your car in work and...
It's ah shame that when you bring your car in work and you get a broken car back that never had any problems. Service POOR
Aug 18, 2021
It's always a pleasure to have with HOM!!I always enjoy...
It's always a pleasure to have with HOM!! I always enjoy my time there,everyone is always helpful and Cara is the bomb!!! I'll continue bringing my vehicles here.
Alexandria Martinez
Guest Relations
Sep 24, 2021
I was very happy with the service we received and was...
I was very happy with the service we received and was treated with love and respect, Ms Katrina was very good and on point, Mr Jackson was very good and patient with us also, we had a great experience and I will most certainly recommend my family and friends to y'all. Thanks to everyone.
Jul 31, 2021
It's always a pleasure when I get my service done with...
It's always a pleasure when I get my service done with hyundai. I even purchase a 21 sonata. Thats how much I love coming there!
Jul 06, 2021
I had a great experience here. The process was smooth and...
I had a great experience here. The process was smooth and easy for getting my car. The financial advisor that I worked with was very down to earth. Thank you Hyundai of metarie.
Sales
Jim Braquet
Sales Consultant
Miguel Marrero
Sales Consultant
Katrina Vance
Sales Consultant
Eric St Amand
Sales Consultant
Rudy Garza
Sales Consultant
Greg Offray
Sales Consultant
Cynthia Rico
Sales Consultant
Robert Demers
Sales Consultant
Stephen May
Sales Consultant
Alexandria Martinez
Guest Relations
Cara Ledet
Service Advisor
Oct 18, 2021
Hyundai of Metairie is the go to place for your car....
Hyundai of Metairie is the go to place for your car. Reliable, quick, and easy.
Oct 16, 2021
Professional, polite and caring all the staff had a will...
Professional, polite and caring all the staff had a will do attitude plus the coffee was great
Oct 16, 2021
Service manager Miguel and the rest of staff were...
Service manager Miguel and the rest of staff were phenomenal! Next day appt and quick service!
Oct 16, 2021
Prompt, courteous, and professional service! So...
Prompt, courteous, and professional service! So refreshing!!!! Will definitely use them again. Thank you for your superior service!
Oct 14, 2021
We are always pleased with the service we receive, and we...
We are always pleased with the service we receive, and we never bring our cars anywhere else.
Jared Broussard
New Vehicle Director
Oct 16, 2021
My wife was looking at the 2022 Hyundai Tucson in Red...
My wife was looking at the 2022 Hyundai Tucson in Red and the saleswoman Ms. Brittany helped my wife with the whole car buying experience. Buying a car is a expensive and stressful experience…. Ms. Brittany walked her through every step and by the time we signed the last document my wife had the biggest smile….
Oct 16, 2021
The employees were very professional and extremely...
The employees were very professional and extremely helpful. I enjoyed my experience. I will tell people about y’all.
Oct 13, 2021
Katrina was my sales women and she was awesome, she was...
Katrina was my sales women and she was awesome, she was patient, kind and knowledgeable
Oct 12, 2021
Customer service is the best. They work with you to get...
Customer service is the best. They work with you to get you into the vehicle that you love. Everyone there is so nice , even if they aren’t selling you the car. Totally recommend this place to anyone wanting a dependable ride with honest people !
Oct 09, 2021
They Always check with me before doing anything I didn't...
They Always check with me before doing anything I didn't request specifically and advise me of the cost.
Jim Braquet
Sales Consultant
Oct 13, 2021
Katrina was my sales women and she was awesome, she was...
Katrina was my sales women and she was awesome, she was patient, kind and knowledgeable
Oct 12, 2021
Customer service is the best. They work with you to get...
Customer service is the best. They work with you to get you into the vehicle that you love. Everyone there is so nice , even if they aren’t selling you the car. Totally recommend this place to anyone wanting a dependable ride with honest people !
Oct 05, 2021
Wonderful. Employees are very nice and helpful. Thank...
Wonderful. Employees are very nice and helpful. Thank you. I like Hyundai cars. Good quality
Oct 05, 2021
I can’t say enough about this dealership. Jim was amazing...
I can’t say enough about this dealership. Jim was amazing and the guy in finance was outstanding. They make you feel at home and you are not pressured. It was such an easy process, will be going back for my daughter to purchase a new vehicle.
Sep 22, 2021
Absolutely love Hyundai of Metairie. I just purchased...
Absolutely love Hyundai of Metairie. I just purchased my second vehicle. Jim Braquart is the best Salesman.
RIGOBERTO PINERA
ASM
Oct 18, 2021
Hyundai of Metairie is the go to place for your car....
Hyundai of Metairie is the go to place for your car. Reliable, quick, and easy.
Oct 16, 2021
Professional, polite and caring all the staff had a will...
Professional, polite and caring all the staff had a will do attitude plus the coffee was great
Oct 16, 2021
Service manager Miguel and the rest of staff were...
Service manager Miguel and the rest of staff were phenomenal! Next day appt and quick service!
Oct 16, 2021
Prompt, courteous, and professional service! So...
Prompt, courteous, and professional service! So refreshing!!!! Will definitely use them again. Thank you for your superior service!
Oct 14, 2021
We are always pleased with the service we receive, and we...
We are always pleased with the service we receive, and we never bring our cars anywhere else.
Tekesha Gray
Used Vehicle Director
Oct 13, 2021
Superior service and communication. Appreciated the...
Superior service and communication. Appreciated the honesty and upfront nature of the transaction. Highly recommend.
Oct 09, 2021
They Always check with me before doing anything I didn't...
They Always check with me before doing anything I didn't request specifically and advise me of the cost.
Sep 30, 2021
Very Satisfied very friendly,very helpful,treatment...
Very Satisfied very friendly,very helpful,treatment unbelievably,showed me they cared no long wait
Sep 16, 2021
Excellent customer service. Timeline of service and...
Excellent customer service. Timeline of service and calling up my car was precise and job quality was perfect.
Sep 08, 2021
The dealership and its employees were very professional...
The dealership and its employees were very professional and patient with us… Mr. Greg was kind and made the process easy. We will be purchasing another vehicle in the near future and I will return to dealership.
Miguel Marrero
Sales Consultant
Oct 04, 2021
Awesome team, hard workers abs really knows the customers...
Awesome team, hard workers abs really knows the customers needs. Very straight forward and helpful.
Oct 02, 2021
From my Salesman to the sales manager to the finance...
From my Salesman to the sales manager to the finance officer my wife and I were treated with the greatest of respect and a sense of urgency during a time of great stress and anxiety. The entire team performed superbly and we appreciated their professionalism.
Sep 30, 2021
Very Satisfied very friendly,very helpful,treatment...
Very Satisfied very friendly,very helpful,treatment unbelievably,showed me they cared no long wait
Jul 31, 2021
It's always a pleasure when I get my service done with...
It's always a pleasure when I get my service done with hyundai. I even purchase a 21 sonata. Thats how much I love coming there!
Jul 22, 2021
Great rep, made me feel very accepted and welcome. Will...
Great rep, made me feel very accepted and welcome. Will tell others who are looking for a new car. Very much happy with car. Still trying to figure out all the details
Katrina Vance
Sales Consultant
Oct 13, 2021
Great salesperson…F&I man was a bully.Would not...
Great salesperson…F&I man was a bully. Would not recommend him to anyone. He was not truthful. Salesperson is why I continued with sales and did not walk out
Oct 13, 2021
Superior service and communication. Appreciated the...
Superior service and communication. Appreciated the honesty and upfront nature of the transaction. Highly recommend.
Oct 13, 2021
Katrina was my sales women and she was awesome, she was...
Katrina was my sales women and she was awesome, she was patient, kind and knowledgeable
Oct 06, 2021
Very convenient, comfortable, friendly, efficient and...
Very convenient, comfortable, friendly, efficient and pleasant. I did not feel pressured by the sales team.
Sep 24, 2021
I was very happy with the service we received and was...
I was very happy with the service we received and was treated with love and respect, Ms Katrina was very good and on point, Mr Jackson was very good and patient with us also, we had a great experience and I will most certainly recommend my family and friends to y'all. Thanks to everyone.
Eric St Amand
Sales Consultant
Oct 17, 2021
Long wait time. Not enough people on staff. Purchase felt...
Long wait time. Not enough people on staff. Purchase felt rushed because my salesman had to leave. However, I still had a long wait time for signing my documents with the finance dept. Car salesman left after he sold me the car, but me and my sister were left sitting at his desk. Car was great and service wasn’t awful, but it could be better. Also, I discovered a service light on in my car. It says service required next to a wrench with a negative number. Will be bringing it in because I shouldn’t have to pay for service on a certified pre owned vehicle.
Jul 04, 2021
Great job done by all employees in all departments are ...
Great job done by all employees in all departments are
Jun 30, 2021
This dealership made it easy and painless to purchase a...
This dealership made it easy and painless to purchase a vehicle. Would highly recommend. Looking for to long relationship with this dealership. Thank you all!
May 27, 2021
Great from our first contact to driving our vehicles off...
Great from our first contact to driving our vehicles off the lot. Our salesman was fantastic!! The customer service was so good that we drive from Slidell, past the Slidell dealership to Metairie!
May 17, 2021
The staff at Hyundai of Metairie treated both myself and...
The staff at Hyundai of Metairie treated both myself and my husband with kindness and respect from start to finish. Really. Everyone there was incredible.
Joey McIntosh
General Sales Manager
Oct 17, 2021
Long wait time. Not enough people on staff. Purchase felt...
Long wait time. Not enough people on staff. Purchase felt rushed because my salesman had to leave. However, I still had a long wait time for signing my documents with the finance dept. Car salesman left after he sold me the car, but me and my sister were left sitting at his desk. Car was great and service wasn’t awful, but it could be better. Also, I discovered a service light on in my car. It says service required next to a wrench with a negative number. Will be bringing it in because I shouldn’t have to pay for service on a certified pre owned vehicle.
Oct 14, 2021
Cara is an AWESOME service advisor! Very professional and...
Cara is an AWESOME service advisor! Very professional and always keeps me informed of what's going on with my car during the process!
Oct 09, 2021
They Always check with me before doing anything I didn't...
They Always check with me before doing anything I didn't request specifically and advise me of the cost.
Oct 01, 2021
Although I have seen improvement in the dealership’s...
Although I have seen improvement in the dealership’s service, it is not enough to compensate for the inconvenience and ineptitude I have experienced in the recent past.
Sep 18, 2021
My salesman Eric Jackson was extremely helpful with the...
My salesman Eric Jackson was extremely helpful with the process of purchasing purchasing my new Palestine.
Rudy Garza
Sales Consultant
Oct 07, 2021
Friendly, courteous, knowledgeable, efficient, honest....
Friendly, courteous, knowledgeable, efficient, honest. Sales people pleasant. Finance department quick. Not pressure. Overall great experience
Sep 22, 2021
Have not use the service center of. Probably won’t. It’s...
Have not use the service center of. Probably won’t. It’s very crowded and not good parking. I bought the new Santa Cruz, they tacked on extra fees and refused to take them off. Paid about $3000 more than what I should have. But I wanted to vehicle so I guess that’s my fault.
Sep 15, 2021
Sales person Rudy is amazing! Everything was so smooth!...
Sales person Rudy is amazing! Everything was so smooth! Very friendly and knowledgeable. Very honest!
Aug 24, 2021
I brought my car in for you guys tell me what’s going on...
I brought my car in for you guys tell me what’s going on with my engine and my car is still broke,Bill $175
Aug 18, 2021
The service I needed went well, but it just took a long...
The service I needed went well, but it just took a long time to get it because I was always waiting for things to get done.
Greg Offray
Sales Consultant
Oct 13, 2021
Great salesperson…F&I man was a bully.Would not...
Great salesperson…F&I man was a bully. Would not recommend him to anyone. He was not truthful. Salesperson is why I continued with sales and did not walk out
Oct 06, 2021
Excellent service! Outstanding performance. They worked...
Excellent service! Outstanding performance. They worked a miracle for me. I am pleased with the service Thank You!!
Sep 30, 2021
Very Satisfied very friendly,very helpful,treatment...
Very Satisfied very friendly,very helpful,treatment unbelievably,showed me they cared no long wait
Sep 28, 2021
Amazing service !!! I Highly recommend this dealership....
Amazing service !!! I Highly recommend this dealership. Anyone who’s looking for a reliable car and outstanding service go here !!
Sep 08, 2021
The dealership and its employees were very professional...
The dealership and its employees were very professional and patient with us… Mr. Greg was kind and made the process easy. We will be purchasing another vehicle in the near future and I will return to dealership.
Christopher Owen
General Manager
Oct 14, 2021
Cara is an AWESOME service advisor! Very professional and...
Cara is an AWESOME service advisor! Very professional and always keeps me informed of what's going on with my car during the process!
Oct 12, 2021
Customer service is the best. They work with you to get...
Customer service is the best. They work with you to get you into the vehicle that you love. Everyone there is so nice , even if they aren’t selling you the car. Totally recommend this place to anyone wanting a dependable ride with honest people !
Oct 09, 2021
They Always check with me before doing anything I didn't...
They Always check with me before doing anything I didn't request specifically and advise me of the cost.
Oct 01, 2021
Although I have seen improvement in the dealership’s...
Although I have seen improvement in the dealership’s service, it is not enough to compensate for the inconvenience and ineptitude I have experienced in the recent past.
Sep 29, 2021
Worst customer service that I've ever experienced in...
Worst customer service that I've ever experienced in August/Sept 2021. I was a customer for over 10 yrs and the latest experience has made me never want to own a Genesis again. I'm hoping to sell back to Hyundai and purchase a different make and model elsewhere.
Cynthia Rico
Sales Consultant
Oct 14, 2021
Everyone was very helpful and helped make the purchase...
Everyone was very helpful and helped make the purchase smooth and quick. Cynthia Ricco is the best salesman there and I’m glad she was able to help. She suggested the Venue and I LOVE it.
Aug 13, 2021
Amazing customer service, friendly staff!Highly...
Amazing customer service, friendly staff! Highly recommended!! I would recommend Hyundai to any one looking to buy new vehicle, they have nice feature and affordable prices!!
Jul 02, 2021
All in all I would rate my experience a 5 out of 10. I...
All in all I would rate my experience a 5 out of 10. I had two sale women helping me. My original sales woman was Ms Cynthia, a nice charming lady. The other woman Taylor was not that great. I wanted to know about the appraisal for the vehicle I was trading in and she (Taylor) tried not to give me a straight forward answer until I told her I was going to go somewhere else and she caught and attitude. We basically had a shouting match in the building because I told her that to other places gave me a higher selling number. She had the nerve to say “ No one is going to buy that car for a higher amount” with such a stank attitude. Before this happen, while test driving the Venue she asked what type of music my fiancé and I liked and we told her it didn’t matter we have different music taste or that we liked different music so we could jam to anything. She skipped a few stations until she got to a hip hop/ rap station and proceed to stay on that station while WAP was on with my 3 year old in the back seat. While she was in the car with us she had a fake ghetto act she put on. (Yes, my fiancé and I are African American.) I thought I was going nuts so I asked my fiancé when we got back into the dealership and he said he heard it too and felt uncomfortable. I am not sure if it’s because she lacks maturity or something else but she really needs a reality check. Other than that the experience was okay.
Jun 30, 2021
Very friendly, knowledgeable staff. Made car-buying a...
Very friendly, knowledgeable staff. Made car-buying a pleasant experience!
Jun 11, 2021
The sales representative Cynthia Rico was extremely...
The sales representative Cynthia Rico was extremely helpful, friendly and knowledgeable. She was so patient with me. She made the stressful experience palatable for me.
Samuel Radford
Parts Manager
Oct 09, 2021
They Always check with me before doing anything I didn't...
They Always check with me before doing anything I didn't request specifically and advise me of the cost.
Aug 18, 2021
It's always a pleasure to have with HOM!!I always enjoy...
It's always a pleasure to have with HOM!! I always enjoy my time there,everyone is always helpful and Cara is the bomb!!! I'll continue bringing my vehicles here.
Aug 12, 2021
Cara made the entire process easy, the shop did a great...
Cara made the entire process easy, the shop did a great job on the repair and overall a great experience with the service department. Thank you
Aug 04, 2021
Worked well with trying to solve my problem. Kept me...
Worked well with trying to solve my problem. Kept me informed of what was happening. I was able to handle service on my car at one time so that saved me time.
Jul 31, 2021
It's always a pleasure when I get my service done with...
It's always a pleasure when I get my service done with hyundai. I even purchase a 21 sonata. Thats how much I love coming there!
Robert Demers
Sales Consultant
Jul 13, 2021
The sale person, the cashier and Loan person were all...
The sale person, the cashier and Loan person were all accommodating and great and wonderful. It was a very positive experience and would go back again if needed too.
Jun 30, 2021
Service was great! Happy with my new SUV! Very satisfied!...
Service was great! Happy with my new SUV! Very satisfied!
May 17, 2021
The staff at Hyundai of Metairie treated both myself and...
The staff at Hyundai of Metairie treated both myself and my husband with kindness and respect from start to finish. Really. Everyone there was incredible.
May 05, 2021
Bobbie was an excellent salesman. Not pushy and very...
Bobbie was an excellent salesman. Not pushy and very personable. Great job. He really knows his stuff. I would recommend him to anyone who asks.
May 04, 2021
Excellent buying experience. Bobbie, Katrina, Taylor and...
Excellent buying experience. Bobbie, Katrina, Taylor and Travis worked as a team to help complete the sale. I love my new Santa Fe. Tammy Bell
Stephen May
Sales Consultant
Aug 27, 2021
Loved the dealership. Love the car. The process was very...
Loved the dealership. Love the car. The process was very straight forward and efficient. The staff was friendly and helpful. We are very pleased with everything
Aug 05, 2021
The experience at this dealership was very nice. Everyone...
The experience at this dealership was very nice. Everyone was very polite, professional and helpful. I would definitely recommend this dealership to others. Thank you
Aug 04, 2021
Very great service would definitely buy with them again....
Very great service would definitely buy with them again. Excellent customer services very friendly staff. They take the time to help you make the right decisions
Apr 13, 2021
The salesmen were excellent. They answered all our...
The salesmen were excellent. They answered all our questions, were patient with us , and they took the time to show us the various functions that the car has and help set it up.
Apr 12, 2021
This is the fourth Hyundai I have purchased from Hyundai...
This is the fourth Hyundai I have purchased from Hyundai of Metairie. I my first was a Santa Fe that I bought in 2007. Since then I have purchased an Accent, a Sonata and I just got a 2020 Tucson. I have found that each experience with both the Sales Department and the Service Department was been outstanding. All of the people I have dealt with are knowledgeable, professional and courteous. I have recommended this dealership to my family and friends. I believe that Hyundai is one of the best vehicles on the road and their warranty is second to none. These are people I trust with my vehicles and with my driving life. I can't ask for more than that.
LISA VONDER HAAR
FIXED OPERATIONS DIRECTOR
Oct 09, 2021
They Always check with me before doing anything I didn't...
They Always check with me before doing anything I didn't request specifically and advise me of the cost.
Oct 01, 2021
Although I have seen improvement in the dealership’s...
Although I have seen improvement in the dealership’s service, it is not enough to compensate for the inconvenience and ineptitude I have experienced in the recent past.
Sep 24, 2021
Poor service Lisa the service manager promised me a free...
Poor service Lisa the service manager promised me a free fill up months ago went in for an oil change that took 3 hours!!! I mentioned my tires needed air no one out air in them no one filled my car up with gas as promised and on top of that It was pouring down raining and I was standing under the pavilion so they could pull up so I can get my car without getting wet but they passed me by and parked in the rain and left it there…..SO NOT ONLY DID A 1 hour service take almost 3 hours but tires weren’t checked no gas out in the car and had to walk in the rain to get my car when pavilion was free!!!! Got in my car called LISA SERVICE MANAGER and left a message Saturday 9/18 and lm still waiting on a call back from her, unacceptable!!! And I won’t even mention the attitude Cara had when I asked about my car…..2 words, DO BETTER because next time I’m going to corporate about this!!!!❤️
Sep 21, 2021
It's ah shame that when you bring your car in work and...
It's ah shame that when you bring your car in work and you get a broken car back that never had any problems. Service POOR
Aug 18, 2021
It's always a pleasure to have with HOM!!I always enjoy...
It's always a pleasure to have with HOM!! I always enjoy my time there,everyone is always helpful and Cara is the bomb!!! I'll continue bringing my vehicles here.
Alexandria Martinez
Guest Relations
Sep 24, 2021
I was very happy with the service we received and was...
I was very happy with the service we received and was treated with love and respect, Ms Katrina was very good and on point, Mr Jackson was very good and patient with us also, we had a great experience and I will most certainly recommend my family and friends to y'all. Thanks to everyone.
Jul 31, 2021
It's always a pleasure when I get my service done with...
It's always a pleasure when I get my service done with hyundai. I even purchase a 21 sonata. Thats how much I love coming there!
Jul 06, 2021
I had a great experience here. The process was smooth and...
I had a great experience here. The process was smooth and easy for getting my car. The financial advisor that I worked with was very down to earth. Thank you Hyundai of metarie.