Meet Our Staff in Metairie, LA
Cara Ledet
Service Advisor
Pat Dehnel
Service Advisor
Jared Broussard
New Vehicle Director
Tekesha Gray
Used Vehicle Director
Jim Braquet
Sales Consultant
Eric St Amand
Sales Consultant
Steven Washington
Sales Consultant
Rudy Garza
Sales Consultant
Miguel Rodriguez
Service Manager
Logan Kapit
Sales Consultant
Miguel Marrero
Sales Consultant
Joey McIntosh
General Manager
Jordan Thompson
Sales Consultant
Katrina Vance
Sales Consultant
Greg Offray
Sales Consultant
Cynthia Rico
Sales Consultant
Stephen May
Sales Consultant
Chris Owen
Sales
Samuel Radford
Parts Manager
Robert Demers
Sales Consultant
Cara Ledet
Service Advisor
Sep 21, 2020
Excellent service! Knowledgeable and friendly staff....
Excellent service! Knowledgeable and friendly staff. Welcoming and thoroughly explained service, cheerfully accepted coupon, and even showed me how to use the key if the remote dies again.
Sep 21, 2020
This time was better than last time because I did not...
This time was better than last time because I did not wait long to get my car service. I was preoccupied with my cell phone when I was called . Also I got some recommendations for the next service.
Sep 21, 2020
Always great customer service!! Never disappointed. The...
Always great customer service!! Never disappointed. The staff is awesome. I really appreciate the great savings. I will always come to get my car serviced here.
Sep 21, 2020
I got in and out in 50 minFull service oil change and...
I got in and out in 50 min Full service oil change and tire rotation Everyone was friendly , the waiting room was clean and... Thanks for the free coffee!!
Sep 21, 2020
I like this dealership quite a lot. I had a repair made...
I like this dealership quite a lot. I had a repair made recently that I was told by a dealership in another state would cost $1800 but when I got it to Hyundai of Metairie they diagnosed it and repaired for $400 which was covered by extended warranty. Not one complaint from me with these folks ever.
Pat Dehnel
Service Advisor
Sep 21, 2020
Excellent service! Knowledgeable and friendly staff....
Excellent service! Knowledgeable and friendly staff. Welcoming and thoroughly explained service, cheerfully accepted coupon, and even showed me how to use the key if the remote dies again.
Sep 21, 2020
Always great customer service!! Never disappointed. The...
Always great customer service!! Never disappointed. The staff is awesome. I really appreciate the great savings. I will always come to get my car serviced here.
Sep 21, 2020
I got in and out in 50 minFull service oil change and...
I got in and out in 50 min Full service oil change and tire rotation Everyone was friendly , the waiting room was clean and... Thanks for the free coffee!!
Sep 21, 2020
I went for oil change and tire rotationThey took me...
I went for oil change and tire rotation They took me right away and the work was done in the time they said it would be done No other problems or issues
Sep 21, 2020
I like this dealership quite a lot. I had a repair made...
I like this dealership quite a lot. I had a repair made recently that I was told by a dealership in another state would cost $1800 but when I got it to Hyundai of Metairie they diagnosed it and repaired for $400 which was covered by extended warranty. Not one complaint from me with these folks ever.
Jared Broussard
New Vehicle Director
Sep 19, 2020
Excellent Excellent excellent excellent excellent...
Excellent Excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent
Sep 11, 2020
It's rare that buying a car is not hassle filled.This...
It's rare that buying a car is not hassle filled. This was not. Ir was an excellent, pleasant experience. I highly recommend this dealership. All personnel were very helpful and courteous. Thanks!
Sep 09, 2020
My salesman Jim Braquet had my vehicle already picked out...
My salesman Jim Braquet had my vehicle already picked out and ready for me to test drive. He is the BEST! Seriously. When he finds out what u r looking for, u don’t have to waste any time shopping around in the heat. The Tucson was perfect for me and it was mine in a few short hours. I went from an Elantra that was good to me x 9 yrs and now I’m excited to have a SUV. What a great ride. Thank u Jim.
Sep 09, 2020
It was a pleasure coming back to the dealership. We...
It was a pleasure coming back to the dealership. We have bought several cars from the dealership even though there are some new faces the experience was great. We will definitely return.
Sep 03, 2020
I told them I wanted to be transparent and wanted the...
I told them I wanted to be transparent and wanted the same from them. I told them that I wanted to make this shopping experience as pain free and simple as possible. They gave me everything I asked for and were a pleasure to deal with. I would go back and recommend that everyone give them a shot.
Tekesha Gray
Used Vehicle Director
Sep 18, 2020
I got to the dealership and Rudy greeted me and asked if...
I got to the dealership and Rudy greeted me and asked if there was anything he could do for me. Ultimately,I was able to trade in my dodge truck and upgrade to a newer model dodge ram which ended up being similar to my old model. Also, the staff was friendly. Tim
Sep 09, 2020
Service and staff were great. However, the AC smells...
Service and staff were great. However, the AC smells like urine. I'm not sure what that could be. I will see if it evntually goes away. Thanks for your help.
Sep 04, 2020
This dealerships has very knowledgeable Employees and...
This dealerships has very knowledgeable Employees and hard working. Very courteous. And concern about pleasing the customer Meeting all of there needs. Am going to recommend all my friends And family members.
Aug 31, 2020
Great service. Love my SUV. Just wish they had the color...
Great service. Love my SUV. Just wish they had the color I really wanted. Everybody love the Black. Rides well. Very large trunk for my family
Aug 26, 2020
My experience with your dealership was overall pretty...
My experience with your dealership was overall pretty good. I wasn’t planning on buying 2 brand new vehicles but Bobby Demers was so nice, we just couldn’t say no. He really made it a pleasure for us. He was just kind, nice, helpful, and so so funny. We absolutely loved him.
Jim Braquet
Sales Consultant
Sep 19, 2020
Excellent Excellent excellent excellent excellent...
Excellent Excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent
Sep 13, 2020
My experience at Hyundai of Metairie was great. The show...
My experience at Hyundai of Metairie was great. The show room was pleasant and the sales personnel went above and beyond to make my experience great.
Sep 11, 2020
Car was returned in the time it was promised. Efficient...
Car was returned in the time it was promised. Efficient and courteous service, as always, I don’t have anymore to say. If I had any complaints it would be that this review needed to be 25 words.
Sep 09, 2020
My salesman Jim Braquet had my vehicle already picked out...
My salesman Jim Braquet had my vehicle already picked out and ready for me to test drive. He is the BEST! Seriously. When he finds out what u r looking for, u don’t have to waste any time shopping around in the heat. The Tucson was perfect for me and it was mine in a few short hours. I went from an Elantra that was good to me x 9 yrs and now I’m excited to have a SUV. What a great ride. Thank u Jim.
Sep 02, 2020
I previously purchased a 2013 Hyundai Santa Fe from...
I previously purchased a 2013 Hyundai Santa Fe from Hyundai of Metairie, and returned to purchase a new 2021 Hyundai Tucson. Jim was great to work with on this purchase.
Eric St Amand
Sales Consultant
Sep 17, 2020
I’ve purchased 2 cars in 5 months from this dealership....
I’ve purchased 2 cars in 5 months from this dealership. Great customer service, great selection of vehicles, and awesome rates. Looking forward to another future purchase. Thanks again!
Sep 15, 2020
Very professional and personable staff! Eric was a very...
Very professional and personable staff! Eric was a very well informed salesman and made me feel comfortable throughout the entire car buying process. Highly recommend!
Sep 11, 2020
It's rare that buying a car is not hassle filled.This...
It's rare that buying a car is not hassle filled. This was not. Ir was an excellent, pleasant experience. I highly recommend this dealership. All personnel were very helpful and courteous. Thanks!
Sep 09, 2020
Service and staff were great. However, the AC smells...
Service and staff were great. However, the AC smells like urine. I'm not sure what that could be. I will see if it evntually goes away. Thanks for your help.
Sep 02, 2020
The client service and process of leasing a car was...
The client service and process of leasing a car was fantastic. Courteous staff and GM. I brag about my experience for it was simple and enjoyable.
Steven Washington
Sales Consultant
Aug 31, 2020
The Best of the Best! Greg,Miguel,Chris,Eric and Steve...
The Best of the Best! Greg,Miguel,Chris,Eric and Steve really help me..they were really patient with me..Thank You again the Best Sells Men
Aug 21, 2020
Steven Washington, very nice and friendly individual that...
Steven Washington, very nice and friendly individual that I came across on Saturday morning August 15th. I showed Steve what I was looking for from a Internet print out and pre approval form for a loan, and he got on it with no means of slowing down. At the time the vehicle I wanted to see was not there he asked me what I wanted and what options and he delivered. So Steve I know I was pain at first but by you making a quick decision and correction. I was very pleased with your choice. It was show and tell after work on Tuesday August 18th, my co-workers definitely notice the new whip. So thanks for going above and beyond by giving me you personal cell number to call if I had any problems or questions. So Again Thank You !! Steve 👍 Derrick Nelson & Nelson Family 😊
Aug 19, 2020
I had a great experience buying my first car from Hyundai...
I had a great experience buying my first car from Hyundai of Metairie. The staff was helpful & friendly. The whole experience was very quick & easy!
Aug 10, 2020
review
Paperwork took a bit too long, but Steve Washington was quite personable. This is the second Hyundai that I've bought and am quite pleased with their prices and operating costs,
Aug 07, 2020
Quick and convenient for new car service. Only had...
Quick and convenient for new car service. Only had routine maintenance and oil change. Waiting room could have had more sanitization products to wipe done chairs.
Rudy Garza
Sales Consultant
Sep 18, 2020
I got to the dealership and Rudy greeted me and asked if...
I got to the dealership and Rudy greeted me and asked if there was anything he could do for me. Ultimately,I was able to trade in my dodge truck and upgrade to a newer model dodge ram which ended up being similar to my old model. Also, the staff was friendly. Tim
Sep 10, 2020
Excellent job very pleased with the total buying process....
Excellent job very pleased with the total buying process. I came in test drove a car the paperwork went quick and I was out the door in a reasonable amount of time
Sep 10, 2020
The service was great. My salesman Rudy was easy to work...
The service was great. My salesman Rudy was easy to work with. I liked the fact there was no pressure. Overall it was a great experience.
Aug 10, 2020
No Pressure Sale
My salesperson, Rudy Garza, was wonderful. He negotiated what I wanted and I drove home in my new car that day. We were on our way to another dealership and decided to stop at Hyundai of Metairie. I'm so glad we did! Thanks so much
Aug 07, 2020
Loved Rudy Garza’s knowledge of the Hyundai line - his...
Loved Rudy Garza’s knowledge of the Hyundai line - his manner was very reassuring and he made the purchase process easy! Looking forward to many miles of great driving!
Miguel Rodriguez
Service Manager
Sep 17, 2020
They had no problem changing the oil on my old clunker....
They had no problem changing the oil on my old clunker. Everyone was kind and helpful. Everyone wore masks and the waiting room was distanced.
Sep 16, 2020
Everything was wonderful and the employees are always...
Everything was wonderful and the employees are always fantastic. I would definitely recommend Hyundai of Metairie to my family and friends. And look forward to my next visit.
Sep 02, 2020
The whole service team persevered through a very tedious...
The whole service team persevered through a very tedious and involved repair. It took a little while but my SUV runs like it's brand new. When I first got it back and came to a stop I thought it had stalled it was so smooth. I am always pleased with the service I get from Cara and the service team. Thanks
Aug 18, 2020
Cara is the best! She is the glue that holds that place...
Cara is the best! She is the glue that holds that place together! She and Miguel! Sam in parts is the best parts manager in the city! I wouldn’t trust anybody else with my truck!
Aug 05, 2020
The team is so amazing there and Patrick is excellent...
The team is so amazing there and Patrick is excellent with his customer service! Came in for a oil change and he was very nice and explained everything that was being done with my vehicle!
Logan Kapit
Sales Consultant
Aug 25, 2020
Everyone was great. Logan really seems to put the...
Everyone was great. Logan really seems to put the customer first. Really nice and willing to work with you to help you find the best vehicle for you. Would definitely recommend others.
Aug 19, 2020
Very pleasant experience. I was welcomed warmly and all...
Very pleasant experience. I was welcomed warmly and all questions answered. I felt safe during my stay with regards to COVID-19 precautions. I will definitely be back!
Aug 14, 2020
Logan went above and beyond assisting use with our new...
Logan went above and beyond assisting use with our new car purchase. His attitude is professional and kind. He answered all of our questions spot on. Job well done, Logan. Thank you
Aug 13, 2020
My said this was the best experience she has ever had at...
My said this was the best experience she has ever had at a dealership. She usually is a frazzled wreck when buying a car but this time instead of being angry or completely fed up and feeling like being in a battle she left excited and in a new car for the first time in 15yrs.
Aug 05, 2020
This dealership is one of the best dealerships I’ve been...
This dealership is one of the best dealerships I’ve been to. The people there are so helpful and nice. They really assist you to the best of there abilities. I enjoy going to that dealership with any problem with my car.
Miguel Marrero
Sales Consultant
Sep 18, 2020
My experience with Hyundai @Metairie was exceptional! No...
My experience with Hyundai @Metairie was exceptional! No complaints they're super friendly! I think a promotion should go to Marrero for his ability to care, great person!
Sep 02, 2020
Very nice helpful productive friendly welcoming, Great...
Very nice helpful productive friendly welcoming, Great customer service fast and reliable also a clean environment Thanks a lot for my new car, I loveeee it!!!!!
Aug 31, 2020
The Best of the Best! Greg,Miguel,Chris,Eric and Steve...
The Best of the Best! Greg,Miguel,Chris,Eric and Steve really help me..they were really patient with me..Thank You again the Best Sells Men
Aug 13, 2020
Very nice people and go out of there way to help you if...
Very nice people and go out of there way to help you if they can and and the service place is pretty fast on working on you cars
Aug 11, 2020
Great service and a Great price. Caralynn worked with me...
Great service and a Great price. Caralynn worked with me and got my vehicle fixed and back on the road quickly. I’d recommend this service department.
Joey McIntosh
General Manager
Sep 10, 2020
Excellent job very pleased with the total buying process....
Excellent job very pleased with the total buying process. I came in test drove a car the paperwork went quick and I was out the door in a reasonable amount of time
Aug 19, 2020
The service Department is outstanding. Will continue...
The service Department is outstanding. Will continue doing business with the service department. Sale department needs a lot of training. The worst . I had every interesting to buy a car . Credit was good but they didn’t want my business
Aug 10, 2020
Excellent customer service!! The salesperson and finance...
Excellent customer service!! The salesperson and finance person there are awesome! They made everything Fast, easy and stress free. I would definitely use their services again.
Aug 07, 2020
I went back into the dealership to have my car service...
I went back into the dealership to have my car service and I must say a fine job was done very well and I am so Please .
Aug 04, 2020
Will never buy or recommend going to Hyundai! These...
Will never buy or recommend going to Hyundai! These people treated me like xxxx the second I purchased my car they didn’t care about a single problem I had after driving it off the lot. The next day both of my tires popped on the interstate I’m 7 months pregnant this car was not detailed or inspected and I almost lost my life!!! I called to complain the next day and everyone was so rude to me. Then Joey tells me that I did not buy my car from Hyundai which makes no sense because I purchased my car from Hyundai and now I’m getting a survey to fill out about my Hyundai purchase so Joey if your reading this I give my honest rating ZERO STARS!!! Thanks for nothing. Your customer service is the Absolute worst I have ever had you should be fired from your job!!!! Yelling at a customer isn’t the way to deal with a situation like this, no one took care of my situation professionally it still pisses me off that I even bought a car from this place.
Jordan Thompson
Sales Consultant
Aug 24, 2020
Great car. Great service. Knew what I was looking for and...
Great car. Great service. Knew what I was looking for and helped me find the right fit. Also very patient with me during the car buying process.
Aug 19, 2020
The service Department is outstanding. Will continue...
The service Department is outstanding. Will continue doing business with the service department. Sale department needs a lot of training. The worst . I had every interesting to buy a car . Credit was good but they didn’t want my business
Aug 17, 2020
Went to have my scheduled oil change. Everyone was very...
Went to have my scheduled oil change. Everyone was very nice, and they got my car back on time. Only waited 30 minutes. Would highly recommend!
Aug 10, 2020
Jordan made our purchase so easy, and we knew coming back...
Jordan made our purchase so easy, and we knew coming back for a second car that we’d get a salesman that would return our calls/texts, answer our questions or concerns, and help us get the best deal available! Very happy with this dealership, and the great staff environment overall!
Aug 10, 2020
Jordan is great, we went back after purchasing a car back...
Jordan is great, we went back after purchasing a car back in November and asked for him specifically. We love the warranty Hyundai offers and feel confident with our purchase.
Katrina Vance
Sales Consultant
Sep 04, 2020
This dealerships has very knowledgeable Employees and...
This dealerships has very knowledgeable Employees and hard working. Very courteous. And concern about pleasing the customer Meeting all of there needs. Am going to recommend all my friends And family members.
Sep 03, 2020
I told them I wanted to be transparent and wanted the...
I told them I wanted to be transparent and wanted the same from them. I told them that I wanted to make this shopping experience as pain free and simple as possible. They gave me everything I asked for and were a pleasure to deal with. I would go back and recommend that everyone give them a shot.
Sep 01, 2020
This is the best experience we have had buying a vehicle....
This is the best experience we have had buying a vehicle. Katrina our sales person was just awesome! Everyone we encountered at Hyundai of Metairie were very courteous, professional and friendly. Katrina even took time to entertain our 7 yr old granddaughter that come over with us from Gulfport to make sure the truck meet "her needs". The only reason I did not give them 5 stars was the truck was not detailed very good, but nothing major. Thanks so much, The McGee's
Aug 21, 2020
Very nice sales people. They answered all my questions...
Very nice sales people. They answered all my questions and made me feel very comfortable in leasing the car. I would definitely recommend this dealership to my friends to purchase a car.
Aug 19, 2020
Everything was great.My only concern, is why the down...
Everything was great. My only concern, is why the down payment is taken off at the end of sale instead of before sales taxes are added. Vehicle was 10 grand.. deposit was 2 grand.. I figured I was financing 8 grand. but turns out I'm financing like 16 grand after taxes.. Can someone please explain this to me. Thanks..
Greg Offray
Sales Consultant
Sep 02, 2020
Greg and Travis was awesome they took they time with me...
Greg and Travis was awesome they took they time with me Travis explain everything to me what he could do you help me. I appreciate them both to the fullest I would recommend them both
Sep 02, 2020
Very nice helpful productive friendly welcoming, Great...
Very nice helpful productive friendly welcoming, Great customer service fast and reliable also a clean environment Thanks a lot for my new car, I loveeee it!!!!!
Aug 31, 2020
The Best of the Best! Greg,Miguel,Chris,Eric and Steve...
The Best of the Best! Greg,Miguel,Chris,Eric and Steve really help me..they were really patient with me..Thank You again the Best Sells Men
Aug 31, 2020
Great service. Love my SUV. Just wish they had the color...
Great service. Love my SUV. Just wish they had the color I really wanted. Everybody love the Black. Rides well. Very large trunk for my family
Aug 17, 2020
I had a great experience at Hyundai of Metairie the staff...
I had a great experience at Hyundai of Metairie the staff was very friendly. And the service was fast and convenient for me at the
Cynthia Rico
Sales Consultant
Sep 13, 2020
My experience at Hyundai of Metairie was great. The show...
My experience at Hyundai of Metairie was great. The show room was pleasant and the sales personnel went above and beyond to make my experience great.
Sep 11, 2020
Had the greatest experience - again - with Hyundai of...
Had the greatest experience - again - with Hyundai of Metairie. And can’t praise our salesperson, Cynthia, enough!!! She was so friendly, helpful, and knowledgeable. Will see her again for any vehicle needs.
Sep 02, 2020
This review is mainly regarding Cynthia. She was...
This review is mainly regarding Cynthia. She was dishonest the entire time we dealt with her, found out her coworkers call her Hillary. We did end up purchasing a vehicle from Jim who was very helpful and professional and up front with the costs. I wasn’t coming back to buy the car until Jim called and was so nice
Aug 19, 2020
Great experience! Cynthia Rico helped us get our dream...
Great experience! Cynthia Rico helped us get our dream car! Great people and great dealership. The price on the car we got was unbeatable. Finance guy (Travis) was great also.
Aug 13, 2020
This dealership was very nice. My sales person was very...
This dealership was very nice. My sales person was very nice. Cynthia Rico was very knowledgeable and took her time to explain everything to me.
Stephen May
Sales Consultant
Sep 09, 2020
It was a pleasure coming back to the dealership. We...
It was a pleasure coming back to the dealership. We have bought several cars from the dealership even though there are some new faces the experience was great. We will definitely return.
Sep 01, 2020
I was quite pleased with the service. Steve May was kind...
I was quite pleased with the service. Steve May was kind and helpful and walked me through the whole process easily. I will come back again when it’s time for another vehicle.
Aug 27, 2020
I was very pleased with this dealership. Everyone was...
I was very pleased with this dealership. Everyone was super nice and very helpful. I am very happy with the car I bought for the price I got it for.
Aug 26, 2020
Marvelous great friendly professional kind helpful...
Marvelous great friendly professional kind helpful respectful interested intelligent willing patient funny direct supportive calm smart aware listened problem solving good partnership appreciation team work
Aug 21, 2020
Very nice sales people. They answered all my questions...
Very nice sales people. They answered all my questions and made me feel very comfortable in leasing the car. I would definitely recommend this dealership to my friends to purchase a car.
Chris Owen
Sales
Sep 11, 2020
It's rare that buying a car is not hassle filled.This...
It's rare that buying a car is not hassle filled. This was not. Ir was an excellent, pleasant experience. I highly recommend this dealership. All personnel were very helpful and courteous. Thanks!
Aug 31, 2020
The Best of the Best! Greg,Miguel,Chris,Eric and Steve...
The Best of the Best! Greg,Miguel,Chris,Eric and Steve really help me..they were really patient with me..Thank You again the Best Sells Men
Aug 21, 2020
Christopher Owens and his professional staff were great!...
Christopher Owens and his professional staff were great! I could not have had a better experience. Price service and attention to detail were on point. Thanks everyone.
Aug 05, 2020
This dealership is one of the best dealerships I’ve been...
This dealership is one of the best dealerships I’ve been to. The people there are so helpful and nice. They really assist you to the best of there abilities. I enjoy going to that dealership with any problem with my car.
Samuel Radford
Parts Manager
Sep 17, 2020
They had no problem changing the oil on my old clunker....
They had no problem changing the oil on my old clunker. Everyone was kind and helpful. Everyone wore masks and the waiting room was distanced.
Sep 02, 2020
The client service and process of leasing a car was...
The client service and process of leasing a car was fantastic. Courteous staff and GM. I brag about my experience for it was simple and enjoyable.
Aug 18, 2020
Cara is the best! She is the glue that holds that place...
Cara is the best! She is the glue that holds that place together! She and Miguel! Sam in parts is the best parts manager in the city! I wouldn’t trust anybody else with my truck!
Aug 04, 2020
Friendly,nice attitude.the staff was very...
Friendly,nice attitude.the staff was very understanding.they were a big help during the whole process of purchasing my car.ill recommend Hyundai to anyone.
Robert Demers
Sales Consultant
Aug 26, 2020
My experience with your dealership was overall pretty...
My experience with your dealership was overall pretty good. I wasn’t planning on buying 2 brand new vehicles but Bobby Demers was so nice, we just couldn’t say no. He really made it a pleasure for us. He was just kind, nice, helpful, and so so funny. We absolutely loved him.
